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Help Screen locked, Can't Unlock

N

NaduK

Newbie
Hi All,

I have read many posts here but It's not a issue with the charger. I use the original charger.

The problem is: I can not unlock the phone by swiping it down. The bar doesn't move at all. The clock, fb notifications & all programs seems to be running in the background (notifications area). Wallpaper is gone also.

I tried pulling the battery, keeping without the batter for 6hrs and tried again and still goes to lock screen and thats it.

Interesting Fact: When I get a call I can swipe down and answer (but takes a while to do it) after goes back to lock screen and I am stuck again.

Any Ideas? Thank you very much for any help.
 
Hi sdrawkcab25, Thanks for that. I did everything I could but nothing worked so I took it to a repair shop and they told me that there is a part gone loose. I droped the phone about a month ago that might be the reason. Had to spend $100 to fix it :(
 
I have the same problem ,and i confused is it really so bad :(
you say that i can't do anything by myself? Just take it to repair shop
 
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