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Help screen not working...help!!!!

L

L713

Lurker
i went to check my LG ally and when i tried to turn on the screen nothing happens, so i tried to turn off ther phone and tuern it on, nothing. i take out tthe battery and put it back in, nothing. my screen is completely black no matter what i do. i didnt do any damage to the phone so none of this makes any sense. i even tried keeping the battery out for an hour and putting it back in. the phone turns on and i can see the lights in the keyboard, but the screen stays black. is therte anything i can do to fix it?
 
If the screen is black and resetting the phone doesn't work, it may be a hardware failure. When you plug it in via USB can you get access to the files?
 
idk how to reset the phone but ya when i try to charge it the screen stays black, the keyboard lights up but the screen doesnt do anything. how do u reset it?
 
Power down, hold voldown+home+end/power. If this doesnt work. Take it into verizon and if youre out of warranty, im out of ideas.
 
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