Help Scuffs on Camera glass

[ckar]

Well... I've had the S4 for about three weeks now, and have to say that I love it after my Rezound of two years. However, I did notice something while inspecting it yesterday. I keep the thing in an Otterbox Commuter case, and have since the day I walked out of the store. The glass covering the camera lens has many small scuffs on it already! I can't for the life of me understand how this could have happened. In the OB Commuter the glass is recessed down very low, so even laying the phone on a table couldn't do this. It's almost as if it isn't even actually glass. More of a plastic? Glass just wouldn't scuff like this. Now I'm wondering if I should have left that weird protective film that was on it when it shipped?! Anyone else having this issue? It doesn't seem to affect the picture quality yet... Thanks.

 

[lotus49]

After two months with no case at all, I can't see a mark of any description on my lens. I have been careful with it though.

 

[itsallgood]

I use a OB Commuter case as well, with a belt holster and I have no scratches on my camera lens. The lens is made of glass, check durability Youtube videos. Have you tried cleaning it with a little glass cleaner on a paper towel? Also, make sure all of the plastic that was on it is removed.

 

[jj14x]

*deleted

 

[ckar]

Thanks for the replies. It is definitely not residue from the protective film. I'm starting to think that this was a manufacturing defect that I just didn't notice at first. It explains too why in some lighting conditions my pictures look slightly foggy. I paid for the Black Tie protection when I purchased the phone from Best Buy, so I'm going to take it in today to see if they'll actually honor their protection plan. I'd prefer for them to just exchange it for a new device, given that I've had it for three weeks. We'll see!!

 

[curtisdr]

It's definitely glass. I shattered mine on day 7. I found a local guy to replace the camera for about $32.