Help SD card and not able to download

[fred2099]

I have had the Incredible for a week and was working fine. Recently, I have tried to download some wallpaper and music and they will not download. My wife also has one and I looked at her settings for the SD card and the Unmount SD card is lite. On mine I tap it and it will not lite stays gray. Any Ideas???

Thanks

 

[kyler13]

Sounds like the phone doesn't think the card is mounted. I've experienced this at least twice before. Remove the card and re-install. I'll bet it shows back up.

 

[fred2099]

I did try removing the card and re-installing but that did not work.

 

[grimstar]

Did you try your card in hers? Could be bad.

 

[k408]

try this=====> connect to the computer via USB => select Disk Drive= mount as disk drive for connection type => unplug the DInc => wait until it says preparing sd card.