Help Serious problem with apps

[Deleted User]

Hi guys, woke up this morning late for work, due to not hearing my alarm. Looked at my phone and everything had 'stopped working', including my alarm clock :dontknow:. Switched my phone off and back on and noticed most of my apps missing from the homepages and the ones that are displayed only have pictures of the android monster thing. Went through my menu and every app is greyed out with a picture of an SD card in the top right corner and when I click on them it says that 'application is not installed on your phone'. I took the battery out and the sim card, I don't have an SD card??.

I can't access the play store as it is no longer there.

Please help, I have no idea what has happened

Many thanks

 

[Deleted User]

Anybody?

 

[Charlym]

Try doing a factory reset, at this polnt you have nothing to lose.

 

[Deleted User]

Try doing a factory reset, at this polnt you have nothing to loose.

That's what I have done, I didn't want to but as you say I had nothing more to lose.

Thanks