Hi all, I'm new here, hope someone can advise please. I've had my Galaxy Ace for about a month. When I first set up the wi-fi, it worked fine until a couple of days ago, now,when I turn it on, it keeps searching and disconnecting. I have entered the wep key again and still have the same problem. Also, it shows me other connection for wi-fi sites that I can use. So my other question is can I use one of the other 'open networks' without any problems being as mine wont connect (dont wish to do anything wrong). Many thanks..
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setting up wi-fi
- Thread starter Patti21
- Start date
argedion
The TechnoFrog
try going to the wifi settings and tapping on your network and choose forget restart the phone and then try to connect to it again. See if that solves your issue. Connecting to someone elses wifi rather secure or not is still stealing. I would not advise doing this. You stated you do not want to do anything wrong so keep that going for you
Hi and thanks for your reply. I tried what you suggested but, it still wont connect.. It seems there are quite a few people having the same issues. If using another network that shows up on my phone is not legal, then I wonder why these phones have the choice to do so? surely this is wrong? I am also wondering if I actually need the wi-fi on my phone. I can connect to the internet with it turned off... as long as my data is switched on it seems to work ok... This is my first Android phone.. please bear with me .. many thanks.
argedion
The TechnoFrog
Maybe try shutting off your wifi and reseting it. Maybe the issue is with your wifi and not the phone. :dontknow: Other networks show because they are all on wifi and I wouldn't say its illegal as much as immoral to jump on someones wifi without their consent. Just remember if you have limited data then your phone is going to be using that limit
Congrats to getting an android but most importantly for finding us here at the forums. We welcome you and are glad you are here.
Hi Patti21, I hope you get your connection problem sorted. Your device will pick up all wifi networks within range, both open and secure. Public open networks can be found in many locations such as cafes, airports, libraries, and in the UK BTWiFi can be picked up from home hubs so is literally nationwide. My BT broadband package gives me unlimited access to BTWiFi with login details provided, and some mobile service providers have it as part of their plans too.
As far as connecting to an unsecured 'private' network is concerned, if the owner of the hub/router hasn't set WEP/WPA then by default they are allowing their network to be shared so it is debatable whether you could be accused of doing anything immoral let alone illegal. The thing to be aware of is that the data you send over any open network is also unsecure.
Hi Patti21,
BT have changed their service name, it used to be BTOpenzone, they now call it BTWiFi. My BT hub broadcasts two SSIDs, 'BTWiFi' and 'BTWiFi-with-Fon'. I can connect to either of them and get on-line using my BT Broadband username and password. Are you with BT for your broadband? If you are you should have a BT internet email address/password.
I also have BTWiFi access with my Orange Panther plan but I'm unable to get on-line with my Orange username/password on my Home Hub. According to BT helpdesk the Orange access is only available from what they call 'Premium' sites which are the ones located in public areas such as Starbucks - I have made use of it a while ago so it does work.
On your main problem of not connecting to your hub/router have you checked that your device is trying to connect to your Broadband SSID. My Desire S sometimes decides to connect to one of the BTWiFi SSIDs so I go into settings and select my Broadband SSID, which, for my hub, starts with 'BTHUB3' ie the latest version of BT's Home Hub.
Hope this helps.
BT have changed their service name, it used to be BTOpenzone, they now call it BTWiFi. My BT hub broadcasts two SSIDs, 'BTWiFi' and 'BTWiFi-with-Fon'. I can connect to either of them and get on-line using my BT Broadband username and password. Are you with BT for your broadband? If you are you should have a BT internet email address/password.
I also have BTWiFi access with my Orange Panther plan but I'm unable to get on-line with my Orange username/password on my Home Hub. According to BT helpdesk the Orange access is only available from what they call 'Premium' sites which are the ones located in public areas such as Starbucks - I have made use of it a while ago so it does work.
On your main problem of not connecting to your hub/router have you checked that your device is trying to connect to your Broadband SSID. My Desire S sometimes decides to connect to one of the BTWiFi SSIDs so I go into settings and select my Broadband SSID, which, for my hub, starts with 'BTHUB3' ie the latest version of BT's Home Hub.
Hope this helps.
Hi, My Broadband Provider is Orange (EE) and my mobile is provided by Three.
Both the BT sites you mention are 'open' on my phone. So, should/could I be able to use them without any probs? Also I can use the Internet without using wi-fi at home, so what exactly is wi-fi used for and do I actually need it? (I hope that isn't a daft question) Even when I turn all the options to connect to other sites (BT) off.. my mobile keeps searching and disconnecting.
I appreciate all your help. Many thanks. Patti
Both the BT sites you mention are 'open' on my phone. So, should/could I be able to use them without any probs? Also I can use the Internet without using wi-fi at home, so what exactly is wi-fi used for and do I actually need it? (I hope that isn't a daft question) Even when I turn all the options to connect to other sites (BT) off.. my mobile keeps searching and disconnecting.
I appreciate all your help. Many thanks. Patti
Hi,
The only reason I use BTWiFi is because I have the username/password as part of my BT Broadband package and it gives me unlimited free access which is useful if I ever get close to going over my data usage limit. Also the BTWiFi signal is slightly stronger than the BTHub3 signal giving me better results when using my Desire S around the house.
Without the username/password it isn't really an option for you.
I use Wi-Fi to connect a laptop and my Desire S to my hub so that I can use the internet over my BT broadband connection. As far as the Desire S is concerned there is no option but to use Wi-Fi. With the laptop I could use an ethernet physical connection but choose to use Wi-Fi for convenience sake.
Wi-Fi enables the use of my Desire S throughout the house, not only for web browsing and email handling but because my house happens to be in an Orange signal blackspot I can use the Signal Boost facility on the Desire S for mobile calls.
I don't understand how you are using the internet without using Wi-Fi, unless you have another computer/laptop using an ethernet connection, to access your broadband.
You say your Nexus is connected to your hub/router but I thought the Nexus can only connect by Wi-Fi, or is that not so?
If you are using your Galaxy to browse the web using your Three data package then as Argedion said, you are likely to hit your limit.
To return to your problem of the Galaxy not connecting, I don't know the Galaxy Ace at all but on the Desire S if I go to Wi-Fi settings it gives me a list of SSIDs in range with an indication of signal strength. If I'm right by the hub all three of my SSIDs show full strength (3 bars) with another BTHub3 SSID in range but very weak (no bars) which is obviously one of my neighbours.
It's from that list that I can force the Desire S to connect to a particular SSID by tapping or long pressing it which gives an action box with a number of options one of which is 'Connect to network', if I tap that option it will disconnect from the current SSID and connect to the new one.
If your Galaxy has the same or similar settings page you can check the signal strength of your Orange Hub/Router SSID and one of the BTWiFi SSIDs.
If you can do that and tell me what results you get we might be able to get a bit closer to the problem.
The only reason I use BTWiFi is because I have the username/password as part of my BT Broadband package and it gives me unlimited free access which is useful if I ever get close to going over my data usage limit. Also the BTWiFi signal is slightly stronger than the BTHub3 signal giving me better results when using my Desire S around the house.
Without the username/password it isn't really an option for you.
I use Wi-Fi to connect a laptop and my Desire S to my hub so that I can use the internet over my BT broadband connection. As far as the Desire S is concerned there is no option but to use Wi-Fi. With the laptop I could use an ethernet physical connection but choose to use Wi-Fi for convenience sake.
Wi-Fi enables the use of my Desire S throughout the house, not only for web browsing and email handling but because my house happens to be in an Orange signal blackspot I can use the Signal Boost facility on the Desire S for mobile calls.
I don't understand how you are using the internet without using Wi-Fi, unless you have another computer/laptop using an ethernet connection, to access your broadband.
You say your Nexus is connected to your hub/router but I thought the Nexus can only connect by Wi-Fi, or is that not so?
If you are using your Galaxy to browse the web using your Three data package then as Argedion said, you are likely to hit your limit.
To return to your problem of the Galaxy not connecting, I don't know the Galaxy Ace at all but on the Desire S if I go to Wi-Fi settings it gives me a list of SSIDs in range with an indication of signal strength. If I'm right by the hub all three of my SSIDs show full strength (3 bars) with another BTHub3 SSID in range but very weak (no bars) which is obviously one of my neighbours.
It's from that list that I can force the Desire S to connect to a particular SSID by tapping or long pressing it which gives an action box with a number of options one of which is 'Connect to network', if I tap that option it will disconnect from the current SSID and connect to the new one.
If your Galaxy has the same or similar settings page you can check the signal strength of your Orange Hub/Router SSID and one of the BTWiFi SSIDs.
If you can do that and tell me what results you get we might be able to get a bit closer to the problem.
Hi Tommo47, I have a laptop (wireless) connected to my Orange Live box. My Nexus, as you say, has to be wi-fi connected for it to work. I have the option you refer to on my Galaxy and when I choose the BT option it says the signal is weak. When I try and open my Live box connection (which was working fine until a few days ago) it says it has a strong signal.. I wish I knew why it keeps 'disconnecting... I am at home a lot of the time so I dont 'need' my mobile to access the internet, I can use the Nexus or my laptop. Its just bugging me that I cant get the wi-fi connection...
Hi, if connecting to your router with the Galaxy isn't essential I would tend towards waiting until you go to a friend's or relative's who has broadband and see if you can connect to it.