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Help SHIT THE BED Verizon update >:(

R

RoboTRNO89

Newbie
:mad:Alright, i have read a good majority of this thread but now i need help.

Yesterday (June 22) i got a notification about downloading the new update from Verizon wireless for my Dinc.2
I accepted it for s and giggles and my phone kept freezing. So i kept taking out the battery and rebooting several times when clearly the update didnt want to download.
SO i put in in airplane mode to stop it and finally it did. Through out the day my phone was working fine.
After work i decided to try this all over again knowing i had time.
But now, i tried to download it again, it froze again, and said error connecting to server. i rebooted the phone and was looping in the droids EYE boot thing...
I did the clear cache thing in h boot and now it wont even pass the White HTC screen. and when i try to clear the cache again. then screen goes black and now im stuck. it will not reboot

I have not rooted this at all or anything like that. Im using this with stock software.
What can I do without doing a factory reset???
Now it wont even turn on!
How can i repair this using a computer
Im pissed off. Verizon is so stupid sometimes!
They messed up my phone. and i do NOT want a referb phone
Who can help me with this unique situation?
i Really appreciate it !;)
 
The update seems to have bricked a few phones. Call Verizon and tell them you want a Rezound as a replacement because you need a phone that works.
 
I called Verizon and yelled at them. I demanded a new Incredible 2 and all they can offer me is a shitty referb.:mad: They also said I can upgrade to the Resound and i then demanded to get that one for free, and they wouldn't. I know how wireless companies work, I work at one and they can easily give me a new phone. I told him screw the "policy" its common sense to do the right thing. So after arguing with them for 15 mins, i guess i had to settle with the referb, BUT if this referb is shitty, im sending it back and getting another one.

OR

If someone can help me how to "Unbrick" this. Ill be happy to do it.
What program can i use to hook this to the computer? what temperary ROM can I use?:confused:

I wouldent be so angry if i simply had a phone, but this is my Home, Work, Personal, and Business phone. So this is kind of important :call2:
 
RoboTRNO89 said:
I called Verizon and yelled at them. I demanded a new Incredible 2 and all they can offer me is a shitty referb.:mad: They also said I can upgrade to the Resound and i then demanded to get that one for free, and they wouldn't. I know how wireless companies work, I work at one and they can easily give me a new phone. I told him screw the "policy" its common sense to do the right thing. So after arguing with them for 15 mins, i guess i had to settle with the referb, BUT if this referb is shitty, im sending it back and getting another one.

OR

If someone can help me how to "Unbrick" this. Ill be happy to do it.
What program can i use to hook this to the computer? what temperary ROM can I use?:confused:

I wouldent be so angry if i simply had a phone, but this is my Home, Work, Personal, and Business phone. So this is kind of important :call2:
Click to expand...

Sounds like a great example of why people should't "yell" and "argue" at/with the customer service rep. A friend of mine had the same thing happen, he called up Verizon and had a nice reasonable conversation, asked to be escalated up the food chain... and ended up with much better result.

I don't know how Verizon does things, but at companies I've been at, customers who rant and rave and give the customer service rep a hard time.. tend to get a notation of one sort or another in their file.

Catch a fly with honey and all that....

/this post has no meaningful purpose.
 
kwalla said:
/this post has no meaningful purpose.
Click to expand...


I guess i wasn't clear upon posting the whole situation.
At first I was absolutely nice and calm to get to the higher ups, yes your right. catch flies with honey and No, this isnt a waste of a conversation.
I talked to a superviser and such and all they could have done is is keep saying that they can only give me a referb or pay $200 for an upgrade.

After asking a bunch of questions and getting no results. Then i was simply striking up a serious conversation. I didn't "Yell" at the representative. Its a figure of speech. :fight:
I thought you people in this forum should know the frustrations on your devices and "yell" is exaggeration towards people.:alberteinstein:

Anyways.
My phone is turning on and now allowing me to do the HBoot.
So what is this SDK thing??:confused:
 
Update:
Even though i got to hboot and chose reset to factory settings. It freezes.

But I got my replacement today and it seems like verizon delivared. It's the same quality with no color distortions at all. I guess im happy but I'd still like to warn you guys that the verizon update will brick your phone.
Thanks guys for the responses!
 
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