Help Shortcut Icons change after Android 11 update

[Al Fresco]

Shortcut Icons change after Android 11 update

My shortcuts are changing to generic android icons a few minutes after a restart.

Every time I restart the original icons are displayed then then change to the generic after few minutes.

See the attached screen shots.

How can I prevent this from happening?

Thanks,

WV-Mike

 

[ocnbrze]

are you using a custom launcher?

 

[svim]

That is an oddity, and it only affects some but not all icons. When you look in your Settings >> Apps menu, is there a 'Moto App Launcher' app? Look in its 'Storage' menu and tap on the 'Clear data' button, then restart your phone (again) and see if that makes any difference.

 

[Al Fresco]

I am using the Moto app launcher which cannot be removed, only disabled.
I cleared the cache and rebooted and so far it is OK.

But, other methods have worked as well and after a time it reverts to the generic icons.

I will keep you posted.
Thanks.

 

[Al Fresco]

I am using the Moto app launcher which cannot be removed, only disabled.
I cleared the cache and rebooted and so far it is OK.

But, other methods have worked as well and after a time it reverts to the generic icons.

I will keep you posted.
Thanks.

With the cache cleared after a time it reverts to the generic icons.

 

[svim]

That's why I stated you use 'Clear data' as opposed to 'Clear cache', but its still not a definitive solution, just a guess that the launcher is the source of the problem.

 

[ocnbrze]

also maybe try a different launcher. on my z fold 3, i hate OneUI which is samsung's own launcher. i instead use Nova launcher...been using it for many years now with no issues at all. it is small in size and will not drain your battery.

https://play.google.com/store/apps/details?id=com.teslacoilsw.launcher

 

[Al Fresco]

That's why I stated you use 'Clear data' as opposed to 'Clear cache', but its still not a definitive solution, just a guess that the launcher is the source of the problem.

I cleared the Moto launcher data which reset my home screen to the default.
This had the effect of deleting all of my internet shortcut and app icons which I had placed on the home screen.

It has now been 24 hours and none of the icons have changed to the generic android icon as they did before.
So, this has been solved but the solution was a bit radical.
Thanks,
-Mike

 

[svim]

That is unfortunate, but I'm not sure there are other, viable options in this instance. There was a corrupt config file buried in some obscure directory, and actually finding where and which one would involve a lot of time and effort.
But time will tell, let's hope that did solve the problem and it doesn't return.