If not it would certainly be worth taking it up with them. You upgraded in good faith, and had no control over the recall.
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Should I Return My Note 7 Replacement?
- Thread starter AndroidHumanoid
- Start date
kokiangel
Android Expert
I feel the same way about my refund. I paid for my phone expecting to keep it for the long haul. Now they say it is past the 14 day return period so they can't refund me. They say Samsung has tied their hands on this and they have to credit my Verizon account for what I paid...the full purchase price in my case. In order for me to get my money back I actually have to close my account with Verizon which would force them to send me a check for any remaining credit balance. Seems a bit drastic.
I would keep calling verizon until you get someone that will see to it you get ur upgrade back and your money without closing ur account or tell them you will leave
AZgl1500
Extreme Android User
everyone might just as well accept that either you return the phones and get the refund, or throw them in the dump.
all of the carriers are now blacklisting the IMEI numbers of all Note 7 phones.
in a few days, couple of weeks, the service will be turned off for all of them.
all of the carriers are now blacklisting the IMEI numbers of all Note 7 phones.
in a few days, couple of weeks, the service will be turned off for all of them.
Got a source for that? I know Verizon were doing it with handsets which were being used abroad, but I didn't think it was blanket policy for all networks.
I don't disagree though, when it's been banned from flights, recalled, it's illegal to sell, keeping at this point is foolish and fair play to the networks for doing all they can to make sure any remaining handsets are unusable.
drexappeal
Extreme Android User
I'd like to know if there's a source reporting it as well. I've gotta send it to some relatives that were lagging on returning.
I've just heard that China Unicom are now blacklisting Note7 IMEIs.
The Note7 is dead, long live the Note7!
If the N7 can't connect to the networks, then I think that is a good incentive to return the things.
The Note7 is dead, long live the Note7!
If the N7 can't connect to the networks, then I think that is a good incentive to return the things.
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Just talked to an informed Verizon rep. (Rare). Like many I have been credited my installment payments but have not received any demand for the return of my phone. I have only received the 2 voluntary recall texts messages sent out from Verizon and when I log onto my account it reiterates that message. Based on my conversation Verizon could care less about getting the phone back since they owe nothing to Samsung for the phone and now it's basically toxic waste.
There is also at this point NO deadline for which the phone must be turned in to avoid penalty. Apparently Verizon just cares about keeping subscribers monthly billing for services going since the phone isn't a source of profit. The rep. though they don't really know didn't think any software would be issued to cripple the phone.
BTW if you look at Verizon's FAQ page you can return the phone in ANY condition for full credit. I was told people are bringing them in in pieces. So the moral of the story for me is, guess I'll keep this FREE to use phone until something comes out I want.
There is also at this point NO deadline for which the phone must be turned in to avoid penalty. Apparently Verizon just cares about keeping subscribers monthly billing for services going since the phone isn't a source of profit. The rep. though they don't really know didn't think any software would be issued to cripple the phone.
BTW if you look at Verizon's FAQ page you can return the phone in ANY condition for full credit. I was told people are bringing them in in pieces. So the moral of the story for me is, guess I'll keep this FREE to use phone until something comes out I want.
It's free. It's also a flippin' FIRE HAZARD! Just because it's free doesn't mean it's okay to keep using it: please... just turn it in. Is "free" worth the risk of personal injury or property damage? Really?
Chief I understand the risks thanks. It being free isn't the issue the fact that there is nothing available that I want is. And since this a replacement and most phones have blown up already. I'm going to ride this phone out until something is released that I would consider.
That said the LG V20 was announced for Verizon next week and the Huawei Mate 9 is due November 3rd. The mate is what I want but don't know if Verizon will carry it.
So question folks V20, wait for a Mate 9 and hope it will come to Verizon or buy a used Note 5 and wait for Samsung to get their act together (I do still have my trusty Note 3 sitting in a draw retired)(like the 5 better)? Thanks
That said the LG V20 was announced for Verizon next week and the Huawei Mate 9 is due November 3rd. The mate is what I want but don't know if Verizon will carry it.
So question folks V20, wait for a Mate 9 and hope it will come to Verizon or buy a used Note 5 and wait for Samsung to get their act together (I do still have my trusty Note 3 sitting in a draw retired)(like the 5 better)? Thanks
Suit yourself, Human. You're assuming a lot of liability just to own a phone. But that's your call 
I personally would advise against the Note 5. It has a fixed battery and no microSD slot. The non-removable battery isn't a show-stopper for me... but the lack of expandable memory IS. I would suggest a Note 4 (Developer Edition, if you can find one). It served me well. You can also get pristine, gently-used phones on Swappa. I've used that site with great success.
I personally would advise against the Note 5. It has a fixed battery and no microSD slot. The non-removable battery isn't a show-stopper for me... but the lack of expandable memory IS. I would suggest a Note 4 (Developer Edition, if you can find one). It served me well. You can also get pristine, gently-used phones on Swappa. I've used that site with great success.
I just got off the phone to with verizon and they told me we vould keep the phones at are own risk and i told her i am not to worried bout it cause i had it up to 190° the other night while charging it,playing games and downloading updates at the same time and it was fine,but then again i have had no issues since i bought the phone and now it is basically free. Even tho i am getting the V20 i may nlt activate it right away
toptobottom
Android Enthusiast
If David Letterman was still doing the Late Show, Verizon would give him a great piece - 'Top Ten lines of bull to give to your Customers'.
Do you know something Samsung don't? We know that "it's a replacement" means nothing, and not knowing the cause there's no reason to believe that "I had it up to 190" means anything either. As for "most phones have blown up already", how can you possibly know that? Maybe the probability of failure increases with time? Maybe they all burn within the first 9 months, but only a few in the first 4 weeks? Not knowing the mechanism it's impossible to say.
So if you just want to take the chance then it's your choice - though unless you can ensure that nobody else will be affected by a fire whenever it may happen there may be legal (and ethical) issues. But only keep it if you are comfortable doing so while not knowing the risk, don't deceive yourself that you do understand it.
toptobottom
Android Enthusiast
If their N7's were to tragically kill someone, they may be able to plea bargain for 'Involuntary Manslaughter' with a 10 year sentence. With good behavior (bends over to pick up soap frequently for the Lifer's), they could get out on parole in 5-7 years.
drexappeal
Extreme Android User
Until Samsung can figure out what went wrong, I'd say it's a ticking timebomb to continue using an old Note7. That said, if Samsung were to determine the specific cause and also have multiple outside (non-Samsung connected) experts confirm the same findings, that's the only time I'd say it'd be worth it having a "free" Note7. I'm pretty much over my initial sadness of having to return mine for a refund. Moving on to setting my my Sony Xperia z5 Premium and next month, will get a Mate 9 (which, based on recent announcement of the Kirin 960 processor, might end up being compatible with CDMA carriers as well).