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Help SideSync DirectX error

I'm getting an error when I plug in my phone to USB to use SideSync that:
"Running SideSync was interrupted becuae the DirectX initialization failed."
Install DirectX, then run SideSync again."
DirectX was installed when I installed SideSync & I've updated to the latest version. This is a brand new machine, only had it a week.

Anyone else experienced this issue?


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