Help Skyrocket ICS update problem

[Anton100]

I'm having a problem with Kies - I downloaded it and it said it had an update, which I did. After giving it my admin password it started the Kies update but now is stuck at 100% and has been like this for the past 15 minutes. I can't even start to switch to ICS!

I've attached a screenshot - my computer is a MBA.

This is incredibly frustrating - any help would be appreciated. I have already tried uninstalling Kies multiple times.

 

[TheTurtleMan]

I tried to update mine today and now it is stuck on the "Rethink Possible" screen. What do I do now??????????????? Customer service people are not very smart...

 

[bnd123us]

For me also it is stuck at "Rethink Possible" screen and I have no idea what to do now. Is my phone bricked for good?

 

[TheTurtleMan]

I ended up adding a new line and got an S3. Need a phone for work. But still need to get the SR goin.

 

[ScorpionX]

I can install and get to the update. The update will finish, and I assume it's trying to restart Kies, but it just doesn't restart. Tried rebooting multiple times, and reinstalling multiple times with no luck.

 

[mdanderson]

I'm having a problem with Kies - I downloaded it and it said it had an update, which I did. After giving it my admin password it started the Kies update but now is stuck at 100% and has been like this for the past 15 minutes. I can't even start to switch to ICS!

I've attached a screenshot - my computer is a MBA.

This is incredibly frustrating - any help would be appreciated. I have already tried uninstalling Kies multiple times.

I saw another poster say that Samsung has informed him that the Kies server is overloaded right now and it may just take some time before you can do the update on Kies and then the ics download.

 

[tedj101]

Yeah and the Samsung server is going down for maintenance if a few hours and will be down most of the rest of the day...

<TED>

 

[waferman]

Mine did that also. You can send it in and they will unbrick it for you, or you can ask the local AT&T store if there is a service center nearby- they will flash gingerbread back to the phone. The tech advised to wait a few weeks before trying it again.

 

[mooky9669]

I had the same issue when I updated. It was stuck on the AT&T screen. It was frozen on the starting applications after I disconnected USB and it was doing the update. Did the hard reboot and wiped data...I backed up before I started the update. Samsung told me to press the Home key to select the menu, but I figured out it was the power button. Anyway I wiped data and did a factory reset, which resulted in ICS installed... I just restored everything I had backed up and it works ok. Just have a random bing bong sound that plays at random. Not sure why, but after following suggestions from Samsung, soft reset, hard reset, turn notifications on silent..they told me to send the phone in to get fixed...I never had that problem til I updated.

*update* after a long Google search...I found out the sound was from Yahoo Mail. Even though I turned off notifications..the sound was still on...problem solved!