One month in & still no phone.
coomplaint escalated 3 times, not even a quote.
HTC have now agreed to fix for free but as i'm in the US for a holiday next week, am pushing for a replacemen as can't guarantee my phone will be fixed.
My advice, DON'T USE HTC REPAIR CENTRE forget the waqrranty & have any repairs done by a dodgy little shop in Wembley that wil fix your phone & repait it in 3 days.