Help [SOLVED] duplicate contacts

[sdtag]

I have the Droid Bionic. My work PC is running windows 7 and Office 2007. I want to sync the calendar and contacts to my phone.

I bought a program called Companionlink for Outlook and installed it on the work PC. I downloaded Deja Office for the phone. At first I synced through Google, but it wouldn't sync notes that way, so I switched over to syncing through the usb cable.

That works fine but since I am a glutton for punishment, I decided to go back to the cloud. I just like syncing wirelessly and I decided I want to try a One Note syncing program, so I don't mind anymore if Companionlink will note sink Outlook notes through Google.

So here's my problem, syncing contacts through the usb cable worked fine. Syncing contacts through Google I end up with duplicate contacts. In Outlook I have 341 contacts. On my phone I have 665 contacts. 665-341=324.

I searched for this topic and found out how to do this: I opened a duplicated contact, went to edit, and checked what kind of contact. The duplicates have one from Google and one from Backup Assistant from the phone. I don't even have backup assistant turned on. If I go to the backup assistant web site I have one contact, me. If I go to the Google contacts web site I have 341 contacts, correct. If I delete the duplicate contacts on the phone they will re-appear again.

I don't know why my phone insists on displaying backup assistant contacts when
1. it is not even on
2. I chose to display only Google contacts in the display options, everything else is off
3. there is only 1 contact in my backup assistant, not 324

Has this happened to anyone else? I searched for this and didn't come up with anything specific.

Thanks in advance

 

[sdtag]

so this hasn't happened to anyone else huh?

I think this must be a Verizon thing and the first thing they will tell me to do is a hard reset so I may as well get that out of the way and see if it helps. I hate hard resets, just when I got all moved in and comfortable in my phone. argh.

 

[Vixer]

Try this thread.....

http://androidforums.com/motorola-d...questions-regarding-contacts.html#post3274489

You might find your answer there.

 

[rogue_slc_vzw_rep]

This wouldn't be a Verizon thing. Verizons role in how your phone works is data transferring and voice. Call the people who you bought the software from

 

[Lars]

Sheesh I would have just bought a cheap exchange account from godaddy or somewhere; actually I did. All the sync software you bought just confuses the setup.

 

[sdtag]

the hard reset fixed my duplicates.

 

[johnlgalt]

Thanks for reporting back - I changed the title of your thread to show that it had been solved.