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SOLVED: Move Optimus V to different VM account?

KryptoNyte

Android Enthusiast
I had an Optimus V originally associated to my Virgin Mobile account. I purchased the Triumph and did the "phone swap" on the VM website to associate the Triumph with my VM account. I shut the Optimus V down and stored it in the closet.

Now, after 3 weeks with the "pile of crap" known as the Motorola Triumph, I've decided to fire up the old Optimus V on a new VM account. I don't want to kill the Triumph just yet.

Got the new account up using the "activate" process on the VM website, was given a new phone number for the old Optimus V. I attempt to activate on the phone itself, but it's still showing the old phone number, and the activation fails.

My question is this; how can I clear the old phone number on the Optimus V to allow it to activate/associate with the new phone number and account without doing a complete hardware reset dumping all the things I have setup on the phone? I can't see any reason to completely dump everything on the phone just to move it to the new phone number.
 
This was solved by contacting Virgin Mobile, they stepped me through a fairly simple change of phone number and MSID.
 
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