liquidtopaz3
Lurker
Hi, I live in Melbourne, Australia, and I just bought a Huawei U8230 this afternoon and have had a couple of issues with it. My questions I'm thinking are probably quite simple, but I don't have the time too google them properly or look through the forums for similar questions. So they are:
1. The phone looks like it keeps turning off (as in the screen goes off). I know it isn't fully off as I haven't done the press on button > menu > turn off, but shouldn't the phone reactivate with just a touch of the screen or press of a button? I don't like having to press the power button constantly, I'm worried it will wear out/jam quickly.
2. I had $18.99 of pre-paid Telstra credit today. When I first got this new phone working, I went on the internet to check if it would work. I logged onto Facebook, found that yes, it was working, so then I quit it. But then I kept getting text messages saying my credit was under $4.99, then under $1.00 and now I have no credit left at all. I looked at my History and re-confirmed with a Telstra consultant, who said that the system indicated I was still on the internet on my phone, and had been for about 23 minutes, hence why I'd been charged over $16. This is ridiculous as I'd quit the internet so I wouldn't be charged.
So I'm wondering even though I seem to have quit it, why was it still running? How can I avoid this situation again?
Sorry if these are stupid questions. Thanks for taking the time to read them.
1. The phone looks like it keeps turning off (as in the screen goes off). I know it isn't fully off as I haven't done the press on button > menu > turn off, but shouldn't the phone reactivate with just a touch of the screen or press of a button? I don't like having to press the power button constantly, I'm worried it will wear out/jam quickly.
2. I had $18.99 of pre-paid Telstra credit today. When I first got this new phone working, I went on the internet to check if it would work. I logged onto Facebook, found that yes, it was working, so then I quit it. But then I kept getting text messages saying my credit was under $4.99, then under $1.00 and now I have no credit left at all. I looked at my History and re-confirmed with a Telstra consultant, who said that the system indicated I was still on the internet on my phone, and had been for about 23 minutes, hence why I'd been charged over $16. This is ridiculous as I'd quit the internet so I wouldn't be charged.
So I'm wondering even though I seem to have quit it, why was it still running? How can I avoid this situation again?
Sorry if these are stupid questions. Thanks for taking the time to read them.