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son formatted sd card

son formatted sd card; wanted to root phone and load new rom. Bootstrapper wont work, phone boots to a white triangle with an astrict and droid icon. pushing magnifying button on phone opens strapper screen, but when trying to run I get an error. any ideas?

Welcome to Android Forums. :)

Let us help you further by first knowing exactly which Android device we're working on, Mdwannabe. For example, there are different button combinations which bring the device into recovery mode where there are menus that can help with this situation.
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