Songs have disappeared after update

[jeafra10]

We are getting this message when my husband hits these folders as he thought he saved his songs. It is giving this message on tablet and phone. Unable to access document. Please make sure you are connect to internet.

 

[puppykickr]

What songs?
Were they downloaded and stored onto the device?

If so, files like that should be stored onto the SD card.

 

[ocnbrze]

what app are you using to listen to music?

 

[jeafra10]

They were my husband's own songs that he put in documents, after this last update that disappeared

 

[puppykickr]

They were my husband's own songs that he put in documents, after this last update that disappeared

Anything like that, that is stored on a device, should (A) be on backup somewhere else and (B) be stored on the SD card- not on the internal memory of the device.

There is the slight chance that the files still exist, but finding them may be a challenge.

If data/files have/has been added to the device since the update, this chance is even more slight.


https://f-droid.org/en/packages/com.ghostsq.commander/