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Songs have disappeared after update

They were my husband's own songs that he put in documents, after this last update that disappeared

Anything like that, that is stored on a device, should (A) be on backup somewhere else and (B) be stored on the SD card- not on the internal memory of the device.

There is the slight chance that the files still exist, but finding them may be a challenge.

If data/files have/has been added to the device since the update, this chance is even more slight.

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