My phone never crashes, never had an issue, don't have calls dropped, have great coverage map, can get you a super rate on phone with no contract, unlimited plan, less than $90/mo. I'm on Sprint but have access to better than normal rates I can pass on.
I had an iphone 3g prior to this which I LOVED, but I'm surprised I like this better, still need to learn more about adding music outside Amazon MP3 store.
The EVO is a portable /wifi hotspot so need for aircards etc for $119/mo everything included meaning taxes fees.
No I wouldn't say your iphone experience is indicative of all smartphones. When I had my iphone at $139/mo, ouch, i had dropped calls ALL the time. Never with my EVO