Hi,
I'm having a very interesting problem with my android tablet. The sound is not working while the screen is on. Just to clarify - If i start a song playing, it won't produce sound until i hit the lock screen button, once the screen goes black, the sound comes through the speakers perfectly. The second I hit the button again to unlock the screen, the screen lights up and the sound stops. The same thing is occurring with apps - after a little candy crush session, i lock the screen and the music starts. This is also the case with notifications - new email etc - makes a noise when the screen is locked, but not when I'm actually using the tablet. It's really quite remarkable and VERY annoying!
If there's any guidance you could provide - it would be appreciated
I've tried taking it back to factory settings and clearing the cache
I'm having a very interesting problem with my android tablet. The sound is not working while the screen is on. Just to clarify - If i start a song playing, it won't produce sound until i hit the lock screen button, once the screen goes black, the sound comes through the speakers perfectly. The second I hit the button again to unlock the screen, the screen lights up and the sound stops. The same thing is occurring with apps - after a little candy crush session, i lock the screen and the music starts. This is also the case with notifications - new email etc - makes a noise when the screen is locked, but not when I'm actually using the tablet. It's really quite remarkable and VERY annoying!
If there's any guidance you could provide - it would be appreciated
I've tried taking it back to factory settings and clearing the cache
