• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Special request favor needed urgently

C

carl hilinski

Lurker
I am the legal guardian for a handicapped individual who must use the Bank of America mobile app to e-deposit his paychecks. BOA just upgraded their software and broke the old version that ran on his old LG. I got him a Moto E Xt1526. The new BOA app on the store says the device is not compatible. None of the principals in this affair are being helpful.

Would someone with a Moto E go to the Google Play Store and tell me if the Bank of American mobile banking application is listed as compatible with their Moto E please. The phone is on the Ting network, so a Moto E on Ting test would be wonderful.
 
EarlyMon said:
The app works on wifi and the Ting forum isn't exactly a hot spot, so I've copied your post to the Moto E 2015 forum - best luck!
Click to expand...
I am using wifi. I got a response on another site that said a person with Verizon and that phone has it listed as "incompatible" also.
 
carl hilinski said:
I am the legal guardian for a handicapped individual who must use the Bank of America mobile app to e-deposit his paychecks. BOA just upgraded their software and broke the old version that ran on his old LG. I got him a Moto E Xt1526. The new BOA app on the store says the device is not compatible. None of the principals in this affair are being helpful.

Would someone with a Moto E go to the Google Play Store and tell me if the Bank of American mobile banking application is listed as compatible with their Moto E please. The phone is on the Ting network, so a Moto E on Ting test would be wonderful.
Click to expand...
Can't you download it via PC and side load the apk? Or is the BOA app not compatible with 5.X Android?
 
I checked the app in play and on compatibility it seems it is only compatible with Android 4.x devices. It show compatible with my GNex (4.4.1???) and my two Huawei P8 Lites (4.4.4) but uncompatible with my OG Droid (2.3.x) and my two Nexus 7s (5.1.1 & 5.1).

I think you will have to wait for an update or see if there is a way to downgrade to 4.4.x. I'm not familiar enough with the Moto E to know if that is a plausible route.:(
 
I'm lost. I have the Moto E 2nd generation on Verizon Prepaid. It works fine for me. Do you think its because Ting is your carrier? Maybe the version they upgraded too is not compatible with your phone. It could be for Kit Kat or maybe lollipop. I've used BOA app on my Honeycomb HTC EVO VIEW tablet all the way to lollipop on Moto E with no compatibility problems. I even owned a Boost Mobile Hydro low end phone and the app worked.
 
I just checked Google play. It is listed as incompatible. Take a chance and download it and see if it executes. My last version of BOA app is V.6.3.2. I successfully logged in this morning. I did see what you saw in Google Play. Let us know if you were successful. I don't want to click download for fear my version will deactivate and become incompatible. Good Luck!!!
 
You must log in or register to reply here.
Back
Top Bottom