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Help Spotty data service

sghere

sghere

Well-Known Member
Starting on the 7th, I noticed that the following apps stopped working over 3G:

Pulse Reader
Slashdot Reader
Appbrain

I talked to VZW tech support and they said that there was an outage affecting the midwest, but was taken care of early morning on the 8th. As of today, none of the apps will update unless I'm using WiFi.

Is anyone else experiencing this with the Revolution? When I was in the store today the Droid Charge and X2 worked fine, so either it's because the Revolution is only one of 2 phones running 2.2.2, or there's still something up.

BTW, they completely swapped my phone and SIM card, but that didn't help either.

Since I don't live in an LTE area, I have it set to CDMA only AND have done a complete factory wipe...still no dice.

Any help would be appreciated!

Thanks
S
 
yankeeken said:
My AccuWeather app stopped working today.
Click to expand...


Well, after 2 hours on the phone with VZW tech support, and being bounced from one department to another, I was FINALLY sent to their "smart" people.

They were able to get the LG Revolution and replicate the same problem and had no explaination as to what might be causing it other than it's an LG problem. Go figure....

All the apps I'm having problems with (mainly news readers and weather apps) work fine on devices running 2.2.1 and 2.3, but not 2.2.2 (which the LG Revolution is running).

I was given LG's tech support number 800-793-8896 if anyone else is interested, but was told that Gingerbread was rolling next month for this phone and maybe that would fix it. MAYBE?

Love the phone, display and having Netflix, but nothing else that I use works....so if I don't get the answers or a fix today, the phones going back. /sigh


S
 
Everything I use works. I have news widgets for CNN, CBS News, SI, and the Beyond Pod podcasting app. I don't use the native weather app, but the one I do use has no problem. And since I installed JuiceDefender, the battery has lasted longer too. I'm generally very happy. I may root it later, but I wanted to see what I could do just working within the system. - MarkC
 
sghere said:
Well, after 2 hours on the phone with VZW tech support, and being bounced from one department to another, I was FINALLY sent to their "smart" people.

They were able to get the LG Revolution and replicate the same problem and had no explaination as to what might be causing it other than it's an LG problem. Go figure....

All the apps I'm having problems with (mainly news readers and weather apps) work fine on devices running 2.2.1 and 2.3, but not 2.2.2 (which the LG Revolution is running).

I was given LG's tech support number 800-793-8896 if anyone else is interested, but was told that Gingerbread was rolling next month for this phone and maybe that would fix it. MAYBE?

Love the phone, display and having Netflix, but nothing else that I use works....so if I don't get the answers or a fix today, the phones going back. /sigh


S
Click to expand...

Well good news that 2.3 is coming.

I have issues as well. I am in Southern California. It almost acts like the data locks up. (No 4G in this area either all 3G)
Once I restart my phone everything works for a time. Some apps have no issues at all while others wont work at all on 3G. Speed Test does not work on 3G for me at all. Most apps work but it is really spotty. Words with friends always works, calling and texting all work, only 3G and like I said it is hit and miss.
 
I'm also running in CDMA only mode and I don't have any trouble with AppBrain. What I've had a problem with has actually been with LTE Mode on.

With LTE/CDMA Mode my phone stopped having any connectivity at all yesterday. I went to CDMA only and it is running perfectly. I'm not in a 4G area so maybe that has something to do with it? It was working fine on on both modes before yesterday.
 
sghere said:
Well, after 2 hours on the phone with VZW tech support, and being bounced from one department to another, I was FINALLY sent to their "smart" people.

They were able to get the LG Revolution and replicate the same problem and had no explaination as to what might be causing it other than it's an LG problem. Go figure....

All the apps I'm having problems with (mainly news readers and weather apps) work fine on devices running 2.2.1 and 2.3, but not 2.2.2 (which the LG Revolution is running).

I was given LG's tech support number 800-793-8896 if anyone else is interested, but was told that Gingerbread was rolling next month for this phone and maybe that would fix it. MAYBE?

Love the phone, display and having Netflix, but nothing else that I use works....so if I don't get the answers or a fix today, the phones going back. /sigh


S
Click to expand...

I have this same problem accuweather didn't work right from the get go with me. :(
 
did these problems began around June 8th?

Many google voice users have had issues since then with google voice working properly, especially over 4G LTE. On the google help thread discussing the issue one user talked about it being an issue with IPv6. This all kinda flew over my head but maybe it'll make sense to some of you. This is what he posted:

"After a couple days of this, I decided to do some testing on the IPv6 theory. I did verify that Google no longer publishes an AAAA record (IPv6) for voice.google.com. Then I used the IPv6 and More app (available in the Market for free), and did a DIG (DNS lookup for an AAAA record in this case), and the DNS that Verizon assigns (at least the one I was receiving) was still returning an AAAA record, when it shouldn't be anymore.

Also, it seems that Verizon is assigning an IPv6 address on LTE, but it isn't usable yet.

Since Verizon's server is returning an AAAA record for voice.google.com, and presumably Google (I didn't check), and since we don't have a working IPv6 connection (even though the phone seems to think it does), those services aren't working.

Google via the web browser works after a wait because it gives up on IPv6 and then moves to IPv4 instead. The Google Voice app doesn't seem to be doing that.

If your device is rooted, I was able to get back normal operation by installing Set DNS, and changing my DNS to Google's public DNS instead (8.8.8.8 and 8.8.4.4). Now I have LTE enabled and I can use Google Voice normally."

That post comes from this thread
 
Makes sense from the Google Voice standpoint, but admittedly I'd never had thought of it. Obviously there's still some work to do on the LTE side and technical minds can't be stilled. Thanks for the information.

As for AccuWeather, I had no interest in it from the beginning and since it's a constant drain whether or not you use the widget, I let JuiceDefender block it from constantly updating. - MarkC
 
girlsliketech2 said:
did these problems began around June 8th?

Many google voice users have had issues since then with google voice working properly, especially over 4G LTE. On the google help thread discussing the issue one user talked about it being an issue with IPv6. This all kinda flew over my head but maybe it'll make sense to some of you. This is what he posted:

"After a couple days of this, I decided to do some testing on the IPv6 theory. I did verify that Google no longer publishes an AAAA record (IPv6) for voice.google.com. Then I used the IPv6 and More app (available in the Market for free), and did a DIG (DNS lookup for an AAAA record in this case), and the DNS that Verizon assigns (at least the one I was receiving) was still returning an AAAA record, when it shouldn't be anymore.

Also, it seems that Verizon is assigning an IPv6 address on LTE, but it isn't usable yet.

Since Verizon's server is returning an AAAA record for voice.google.com, and presumably Google (I didn't check), and since we don't have a working IPv6 connection (even though the phone seems to think it does), those services aren't working.

Google via the web browser works after a wait because it gives up on IPv6 and then moves to IPv4 instead. The Google Voice app doesn't seem to be doing that.

If your device is rooted, I was able to get back normal operation by installing Set DNS, and changing my DNS to Google's public DNS instead (8.8.8.8 and 8.8.4.4). Now I have LTE enabled and I can use Google Voice normally."

That post comes from this thread
Click to expand...


It all started (from my original post) late in the evening on the 7th and still isn't fixed. The dumbasses at VZW say it's an LG problem, and LG say it's a VZW problem. SO I returned the phone.

VZW states they don't care about 3rd party apps from the market....just as long as you are able to make phone calls then the phone is working. So yes, I got charged the $35 to swap phones out within the 14 days even though they could reproduce the problem in the store.

S
 
sghere said:
It all started (from my original post) late in the evening on the 7th and still isn't fixed. The dumbasses at VZW say it's an LG problem, and LG say it's a VZW problem. SO I returned the phone.

VZW states they don't care about 3rd party apps from the market....just as long as you are able to make phone calls then the phone is working. So yes, I got charged the $35 to swap phones out within the 14 days even though they could reproduce the problem in the store.

S
Click to expand...

What phone did you get?
 
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