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[Sprint] Need Help w/Soft-Bricked GNexus

R

ro1224

Lurker
Hello all,

I was in the process of restoring my rooted Samsung Galaxy Nexus (Sprint) back to its original stock state when something went terribly wrong. I was running CM 10.1 or 10.2, and the bootloader was unlocked. I hooked it up to my Windows PC and encountered a number of issues with the PC. Next thing I knew the PC was frozen and needed to reboot. Afterward I got the soft-brick display on the phone (phone - warning triangle - PC). Nothing I do now moves the situation forward. I've tried Odin, Kies and even Nexus Root Toolkit from WugFresh Development. While the phone shows up in the Windows Device Manager, it does not seem to be recognized as a connected device for the purposes of being able to access its files/folders or manipulate their contents. With NRT I get messages that "a fastboot device was not found". If I attempt to reboot into bootloader mode, the software will freeze up and need to be force quit. Is there anything I can do at this point to fix this problem? I'm not an expert, but I was able to successfully root the phone and install the CM ROM previously. I need to return the phone to Sprint and would rather not send it out in its current state.

Thanks in advance,
Rob
 
Try and plug the phone in, then power the PC down. Leave the phone plugged in, then power the PC back on.

Might get the PC to recognize the device again.
 
Thanks. I've shut things down for tonight, but I will definitely give that a try tomorrow. I appreciate the quick response! :)
 
Thanks. Already got that. All it does is tell me that a fastboot device is not found and then periodically freezes up. I fear that I've really messed the phone up. :(
 
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