I don't necessarily like it but I understand why they are lowering the return window. Too many people playing musical chairs with their devices on day 30. I cannot tell you how many times I have read on here about people having 3 devices in 3 months simply because something better came along that they wanted.
I think you're right... Its always a shame when a "few" can ruin such a good thing for the whole group.





im jus' sayin' i am not going to miss it. ill gladly pay full price for a handset i like if its between upgrades...