dgeezer
Newbie
Just got off the phone with a Sprint Supervisor. I'd been on hold for 20 minutes.
My account wasn't showing me eligible to upgrade in June even though I'm a premiere customer and got the pre on the sixth of June last year. He fixed it so that my phone was the primary line and was eligible to have the one year upgrade.
Then he says "This means you are eligible for the $150.00 discount on June 6th."
I say "No, it's the first day of the month."
"No, June 6th."
He goes on to say "It won't matter because we don't think the phone will be ready on the 4th anyway. There's problems with the FCC. That was only a target date. We need to make sure there is plenty of inventory in the store."
What an a$$. Makes me want to drop Sprint altogether. So much for "New, Better customer service."
My account wasn't showing me eligible to upgrade in June even though I'm a premiere customer and got the pre on the sixth of June last year. He fixed it so that my phone was the primary line and was eligible to have the one year upgrade.
Then he says "This means you are eligible for the $150.00 discount on June 6th."
I say "No, it's the first day of the month."
"No, June 6th."
He goes on to say "It won't matter because we don't think the phone will be ready on the 4th anyway. There's problems with the FCC. That was only a target date. We need to make sure there is plenty of inventory in the store."
What an a$$. Makes me want to drop Sprint altogether. So much for "New, Better customer service."