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Help Sprint Samsung Epic 4G Will Not Update

codeseven

Newbie
Here is my phones information:

Model: SPH-D700
Firmware: 2.1-update1
Baseband: S: D700.0.55.DI18
Kernel: 2.6.29
Build: SPH-D700 ECLAIR.DI18
Hardware: D700.0.5

When I try and do a system update (even at a location where I get a full 6 bars) it always tells me "No software update is available at this time. Your current software is up to date". I know I don't have the latest firmware, so what is the problem?

I've tried powering down and removing the battery for 30 seconds and still did not update, and I also tried using an application called CheckSamsungFW to force it but that didn't work either returning an error saying "Your version cannot be upgraded by Kies, may be with Odin..."

I did a bit of googling and saw where people were having to return their phones for another, which I hope is not the case because I did not get warranty or insurance on this. Does anyone have any helpful insight? Thanks.
 
Here is my phones information:

Model: SPH-D700
Firmware: 2.1-update1
Baseband: S: D700.0.55.DI18
Kernel: 2.6.29
Build: SPH-D700 ECLAIR.DI18
Hardware: D700.0.5

When I try and do a system update (even at a location where I get a full 6 bars) it always tells me "No software update is available at this time. Your current software is up to date". I know I don't have the latest firmware, so what is the problem?

I've tried powering down and removing the battery for 30 seconds and still did not update, and I also tried using an application called CheckSamsungFW to force it but that didn't work either returning an error saying "Your version cannot be upgraded by Kies, may be with Odin..."

I did a bit of googling and saw where people were having to return their phones for another, which I hope is not the case because I did not get warranty or insurance on this. Does anyone have any helpful insight? Thanks.


That's because firmware 2.2.1 has been put on hold by Sprint. You can still download it manually, by going to Samsung, but you'll have to work through some of the bugs.
 
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