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SRS Sound Enhancement setting causing distortion/clipping/crackling noise

I just got a new Zte force and I was listening to some mp3s that I put on it and I noticed that the speaker sounded like it was blown (clipping/crackling sound) . I disabled the SRS sound enhancement option in the sound settings menu and the crackling noise stopped. It was making the crackling sounds with a few different songs. Has anyone noticed this problem with their phone? Is this just a problem specific with this phone or is there a problem with the speaker?
 
Any input is appreciated. If i know that is just how the phone is, then I won't have to go through the trouble of getting a new force just to have the same issue.
 
The issue i have is that when i listen to my songs, my volume drops and sounds different/weird :/ ?? how do i fix this
 
The only way I've found to stop my phone from having that problem is turning off the SRS SOUND ENHANCEMENT option in the sound settings.
 
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