Please help a very determined and frustrated newb.
Straight Talk has my nomination for the worst customer service ever.
I've transferred my number from a former straight talk number/phone to the Precedent. It was used, and may have been used on another network, perhaps Boost.
Porting is completed, everything looks okay on their end. I have a phone that is in paperweight mode: no calls, texts, internet.
They just want me to continuously take the battery out, power off/on, and try to update profile/prl. None of these work. When updating profile/prl, I get a connection error, but not a 67 code.
I'm tired of waiting for it to magically work on their end and paying for a useless phone.
I've factory reset, with no avail.
How can I update the prl or find the msl with no internet on the phone or ability to download from the Marketplace?
Straight Talk has my nomination for the worst customer service ever.
I've transferred my number from a former straight talk number/phone to the Precedent. It was used, and may have been used on another network, perhaps Boost.
Porting is completed, everything looks okay on their end. I have a phone that is in paperweight mode: no calls, texts, internet.
They just want me to continuously take the battery out, power off/on, and try to update profile/prl. None of these work. When updating profile/prl, I get a connection error, but not a 67 code.
I'm tired of waiting for it to magically work on their end and paying for a useless phone.
I've factory reset, with no avail.
How can I update the prl or find the msl with no internet on the phone or ability to download from the Marketplace?