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Help Strange stuck pixel

Narek

Newbie
Yesterday I noticed a light blue stuck pixel. This was against a white background. So I went and got the lcd stuck pixel checker to see.
When I ran the checker, this is what I saw. Under a red background, the pixel was solid black. Under a green background, unnoticable. Under a blue background unnoticable. Under a black background, unnoticable. Under a white background, light blue. Anyone have any idea what this may be? Anyone have similar problems? Just with my personal experience with dead/stuck pixels, the pixel should never change color even though the background changes color, am I right? This pixel seems to be changing colors and refusing to light under a red background... strange... any help? suggestions?
 
Yesterday I noticed a light blue stuck pixel. This was against a white background. So I went and got the lcd stuck pixel checker to see.
When I ran the checker, this is what I saw. Under a red background, the pixel was solid black. Under a green background, unnoticable. Under a blue background unnoticable. Under a black background, unnoticable. Under a white background, light blue. Anyone have any idea what this may be? Anyone have similar problems? Just with my personal experience with dead/stuck pixels, the pixel should never change color even though the background changes color, am I right? This pixel seems to be changing colors and refusing to light under a red background... strange... any help? suggestions?


How long have you had the phone? i'd take it back too shop and get it replaced
 
How long have you had the phone? i'd take it back too shop and get it replaced
One month. Its such a microscopical that I noticed it only yesterday.
I wonder if its possible to fix or to replace the display in the samsung service centre?
 
One month. Its such a microscopical that I noticed it only yesterday.
I wonder if its possible to fix or to replace the display in the samsung service centre?


best thing is to take it back to where you got it or get in touch with repair centre as its a hardware fault and you are still under warranty
 
I called samsung service centre and they told me that only the phones with more than 3 dead pixels could be replaced under warranty.
Is there any way to add dead pixels?
 
I called samsung service centre and they told me that only the phones with more than 3 dead pixels could be replaced under warranty.
Is there any way to add dead pixels?


Dont think so, Have you spoken to the company you got it from you may have better luck with them
 
Dont think so, Have you spoken to the company you got it from you may have better luck with them
Yes. First of all I called the company where I got my phone.
They told me to contact with Samsung service centre, because my phone on one year warranty there.
When I called service centre they asked me how many dead pixels I have?
I told them that I have 1 dead pixel and they said me that they can replace phone only if it has 4 and more dead pixels.
I read on different forums too that its their policy. :(
 
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