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Help Stuck in Boot Loop?

JuliaP

Lurker
Hey all. I was using my phone today and all of a sudden all my apps started stopping for some reason. I turned my phone off, and next thing I know it took me to some strange safe mode looking screen. I called Rogers and they obviously want to charge me to fix me phone. I've tried everything to get it on to the usual screen (recovery screen?), and no one online seems to have the same problem as me where nothing just works...
They asked me if my phone was locked and it wasn't, but as I turned it on, it says locked so I have no idea what is going on. I've tried turning it off, connecting it to my pc (pc wont recognize it), and ever selected factory reset in the boot loader thing but still takes me back to the same screen...
I have no idea what is going on. I've read that whole ruu thing resets the phone but I have no idea, maybe I am doing something wrong with the buttons :s
PLEASE HELP :'(
 
When I first switched my phone on it took forever to boot up.
Leave the phone on awhile, it may sort itself out. Otherwise, it's a call to HTC, It's in warranty so they should fix it for free.
 
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