Finally got my Motion from Wirefly (took 8 days to get here):
1. Went to account online and activated/swapped old phone. Could not make/receive calls.
2. Dialed *228 option 2 to active and it said the phone was already active on another account.
3. Called Metro. He had me call him back with another phone and he walked me through inputing some codes to activate the phone manually. Now can make/receive calls but Data is stuck on EV.
4. Dialed *228+5 two times, verified I have latest PRL. Still EV.
5. Called Metro again from another phone. He said "EV is 4G" and refused to walk me through inputing the Sim, said "it would be too risky ".
Guess I have to goto a store... or anyone know the secret codes to manually enter the SIM?
BTW, my GF's Metro phone sitting right here next to me is showing 4G.