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Superpad 2 functionality

Android Team,

I recently purchased a Superpad 2 and it seems like a decent product if I can figure out how to optimize it. I am having a few issues Im hoping someone can hold my hand through.
1.) I have tried the new firmware install but Im not sure if it does anything. When I power up the tablet(after following the instructions of loading the two files to the SD card) nothing happens - well It doesn't say anything happens - does it automatically do something?
2.) Video - Playing Youtube or video online is really grainy and slow. Any ideas?
3.) Android Apps - I have an HTC EVO so I know all the apps available but the market on the Tablet doesnt have any of these. where can I get them?
4.) I can't get my external hard drive to be recognized. It is formatted NTFS - is it safe to assume the Superpad 2 cannot recognize this format? If not, what formats can it recognize? Just FAT?

Any help anyone could provide would be extremely appreciated.
 
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