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Syncing my hero

chfields

chfields

Well-Known Member
I have looked at other threads and even searched online, but I still can't get this phone to sync. I have Windows 7 64Bit and have downloaded and installed the latest sync as well as drivers and followed all the instructions I could find and it shows up in devices just fine but still just shows me as disconnected on HTCSync and in the sync settings on the phone. This is getting very annoying. Any help would be appreciated.....
 
uninstall the sync and driver, reboot both the computer and phone, reinstall, make sure you go into settings for the usb debugging checked, and the mount phone in notification. And do not let windows install any drivers for the phone or have the phone connected while installing software
 
chfields said:
Tried that already still no luck.........Windows installs a driver as soon as I plug in the phone.............
Click to expand...

Then you did it wrong.

I'm also running windows 7 64bit and couldn't sync. I followed those directions, and sync'd first time.

Don't plug the phone into your pc until the steps in that link have been completed. Once its all installed, reboot your pc. THEN connect your phone.
 
When I get the part that says right click and choose install for the .INF file windows says that file can't be installed. I did get the driver copied into the proper folder and devices show "my htc" but it still shows as disconnected in Sync and the phone...........
 
Go to the device properties and select "update driver", then choose to install the driver manually and direct it to the folder containing the drivers which you downloaded.
 
BFHammer said:
uninstall the sync and driver, reboot both the computer and phone, reinstall, make sure you go into settings for the usb debugging checked, and the mount phone in notification. And do not let windows install any drivers for the phone or have the phone connected while installing software
Click to expand...

everytime i try to uninstall the HTC Driver, i get a error message and it wont let me uninstall it
 
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