Hi there! Well I know you cant do it with an HTC phone. I also have a mac. What I ended up doing was making all my files visible through terminal on my mac, and mounting the phone to my mac, and then pulling all the files off the phone. Now to backup contacts, you can import them to your google email, and it will sync with your apple address book as well. I found that out accidentally. If you need any extra details on that let me know. What type of phone do you have? How tech savvy are you? Hope I helped!