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T-Mobile UK Launch 13th May 2011

tauran121 said:
pwannell/shadowlfc - did yiu guys get any indication of the price of the handset?
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I'd assume 24months free phone and 35 per month?

or something like 18months, 100-150 for the phone and 35 per month.

Then again this does look like it'll be an expensive phone.
 
Hi all
Got my S2 this Thursday (05.05.11) through Carphone Warehouse on a T-Mobile upgrade. Spoke to the Retention Team a couple of times last week and they basically said 'we haven't got the handset in stock why don't you go to our third party partner (CPW) and pick it up from there'. Price plan/Tariff already sorted on phone with them before I went to CPW. Went in and walked out with my new phone within 30 mins. I must say that the T-Mobile staff were excellent as were the staff in CPW.
Nice phone by the way :)
 
RaggedTrousers said:
Hi all
Got my S2 this Thursday (05.05.11) through Carphone Warehouse on a T-Mobile upgrade. Spoke to the Retention Team a couple of times last week and they basically said 'we haven't got the handset in stock why don't you go to our third party partner (CPW) and pick it up from there'. Price plan/Tariff already sorted on phone with them before I went to CPW. Went in and walked out with my new phone within 30 mins. I must say that the T-Mobile staff were excellent as were the staff in CPW.
Nice phone by the way :)
Click to expand...

Could you tell me how you got onto the retention team? Don't you have to threaten to leave or something? Because I'm on my dad's office contract who've been with T-mobile for at least 4-5 years now with about 10 phones on the business contract.

And would I be able to do this is seeing as i'm on a business contract?

I know this is asking a lot but, could you tell me what you did, more precisely, with T-mobile and how they coordinated it with CPW and what you did when you were in there? As you can tell, i'm pretty desperate for this phone. :)

Thanks in advance :D :D
 
RaggedTrousers said:
Hi all
Got my S2 this Thursday (05.05.11) through Carphone Warehouse on a T-Mobile upgrade. Spoke to the Retention Team a couple of times last week and they basically said 'we haven't got the handset in stock why don't you go to our third party partner (CPW) and pick it up from there'. Price plan/Tariff already sorted on phone with them before I went to CPW. Went in and walked out with my new phone within 30 mins. I must say that the T-Mobile staff were excellent as were the staff in CPW.
Nice phone by the way :)
Click to expand...

Cheers for the info...how much did you pay for handset and what tariff you on?

What cpw store did you collect from, did t-mobile telephone store in advance?
 
Hi daivik
I rang 150 and went through the options to get through to retentions. i stated i wished to leave cos my contract was due to end middle of may and explained they didnt have the handset i wanted. worked out a new deal beating the ones available online. They added this info onto my account an:)d once in CPW the staff there ring up tmob and liaise. All your info comes up in the shop showing how much discount youre entitled to off the phone. CPW price is
 
Hi daz.
18 month contract. 30 quid a month. 600 mins. unlmtd texts. 1gb data. Phone free. I suppose everyone is different in what they get offered. it helped knowing other tariffs available.
 
RaggedTrousers said:
Hi daivik
I rang 150 and went through the options to get through to retentions. i stated i wished to leave cos my contract was due to end middle of may and explained they didnt have the handset i wanted. worked out a new deal beating the ones available online. They added this info onto my account an:)d once in CPW the staff there ring up tmob and liaise. All your info comes up in the shop showing how much discount youre entitled to off the phone. CPW price is
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Guys, something my somewhat sceptical dad just mentioned, just hit me.

Firstly, the website still says that the release is in June, so what if this Friday 13th date is merely a date the your can only get it via means of "threatening to leave" and via CPW or other vendors, after going through the "admin."

Secondly what if this date of Friday 13th is just an agreed "line" they say just to make you stay with T-mobile.

Hate to be the pessimistic one, but anyone fancy reassuring me that the phone will be available (via regular phone-up-call-centre upgrade) on Friday?? :cool:
 
There's a T-Mobile store near to where I work so will pop in on Weds to see if I can find out about contracts and collection of phone. will probably get a better deal through calling them so will try and see if I can do the deal over thr phonde and collect in store. Cheeky, but worth a try
 
Davaik, I didn't threaten to leave, I merely asked what they can offer me as upgrade and when lol. I have a large discount and was told that it will be unlikely for me to have to pay anything for the phone.
 
pwannell said:
Davaik, I didn't threaten to leave, I merely asked what they can offer me as upgrade and when lol. I have a large discount and was told that it will be unlikely for me to have to pay anything for the phone.
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... hate call centres (although the irish people are nice).

Lady i spoke to just said "check the website...you'll probably know before me"

AAh well. I'll have to wait till friday.
 
the t-mobile store near work haven't a clue when it's coming in although they say they expect it befor june "coming soon" date. fingers cross they are just not well informed and they'll be part of next delivery.
 
I just had another word with T-Mobile today. Confirmed Friday release again. He stated he wouldn't know the price plans until Wed/Thurs though so may call again. He also said T-Mobile does do weekend deliveries so anyone who orders on Fri should get it on Sat
 
excellent, seems the best thing to do is call them.
i'm not due until saturday anyway, but they'll be getting a call from me first thing.
 
lol. One of the reasons I bought the SGSII last week was all the other phones were supposed to be due in June. Yesterday I saw the Atrix in an Orange shop window (I wasn't going to get one but that was supposed to be June) and now the Sensation will be out mid-May....

You could go to Phones4U or Carphone warehouse and you can probably get the S2 on T-mobile today.

I got it as an upgrade on Orange last monday yet there is no mention of it in Orange shops or website. (It's got no carrier branding whatsoever).
 
I rang TMob 2 weeks ago and CS told me to try either Carphone Warehouse or ChitterChatter for my TMob upgrade. I had never even heard of Chitterchatter, and at the time CPW did not have any availability but ChitterChatter did. TMob CS said mid to late May for them to have stock then, so being an impatient kinda chap i ordered from ChitterChatter.....although.....*still* no delivery from them...grrr...
 
RaggedTrousers said:
Hi all
Got my S2 this Thursday (05.05.11) through Carphone Warehouse on a T-Mobile upgrade. Spoke to the Retention Team a couple of times last week and they basically said 'we haven't got the handset in stock why don't you go to our third party partner (CPW) and pick it up from there'. Price plan/Tariff already sorted on phone with them before I went to CPW. Went in and walked out with my new phone within 30 mins. I must say that the T-Mobile staff were excellent as were the staff in CPW.
Nice phone by the way :)
Click to expand...

Tried this route 3 times now, whenever CPW try and do the upgrade on their system they are not able to do it. Saying that they won't get the money back from T-Mobile as its not a listed phone on their network.
 
maybe because there was no "t-mobile discount" applied in his case. if t-mobile authorise discount against the handset then cpw have money to get back, if there was no discount applied, you could probably pay the full upgrade amount and walk away with your phone.
 
just to add my pennies worth now I am back in the country and have got in the phone this morning....

Rang 150 t-mobile, asked if I could upgrade through the carphone warehouse and was told because I have employee call I would end up paying approx
 
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