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texting problems help

sherry66

Lurker
I downloaded a Verizon update to my incrediable and let's just say nothing worked after that I had to factory reset and lost all my pics and contacts .....now that i am at factory reset I now cant receive any texts from anyone i can send them out but cant receive them ....Verizon tells me i need a new phone .Dont think so everything else works just fine
 
Hello, welcome onboard. Sorry to hear that. However, if doing a factory reset didn't fixed the problem - then I'm wondering what else could. If a Verizon rep told you that you might need a replacement, why not replace it. (I assume you have insurance on the phone.)

You could check over at the Incredible forum to see if this problem has been asked and answered. Tap the "sub-forum" link in my signature - and scroll down to your phone. Good luck.
 
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