Help The Note 3 Camera shows Black Screen

[MUHAMMADLM]

The Galaxy note 3 (9005, Kitkat 4.4.2) camera doesn't work anymore, only a full black screen visible with none of the options are touchable and the phone freezes while only the home button works. I have tried the following, but didn't help:

• Removing the battery for few minutes,
• Deleting cache and data for the stock Camera app
• Tried deleting the cache partition,
• Tried turning it on in Safe Mode.

None of the above methods worked, does that mean I should go for the factory reset or any other recommendations?

 

[Digital Controller]

Try download Google's Camera application and see if that works.

Otherwise a factory reset might be in order, and if that doesn't work it sounds like a hardware issue and you would need to notify Samsung or your Carrier about options of what to do next.