Thunderbolt will ONLY connect to WiFi, not 3g/4g

[nguyen18]

I think it might have been a result of the GB update. Can anyone help me? I'm frustrated because I need the data to work, i'm not receiving potentially important emails promptly anymore. The only way I can get the data to work is rebooting the phone. Then after a little bit, it stops working again.

 

[RobertHaw]

I think it might have been a result of the GB update. Can anyone help me? I'm frustrated because I need the data to work, i'm not receiving potentially important emails promptly anymore. The only way I can get the data to work is rebooting the phone. Then after a little bit, it stops working again.

For a long time I had my network setting set to CDMA only for battery reasons and there was no 4G in my area. 4G opened in the area I work, but not at home. So I set the phone for LTE/CDMA. It works fine crossing between 3g and 4g in general. But every once in a while, usually at home. I lose the network altogether and have to reboot basically. So I put my network settings back to CDMA only and I haven't seen that issue again.

May not be the same thing, but I thought I'd bring it up.

 

[nguyen18]

i'll give it a try, anyone have any suggestions?

 

[artv]

Check settings/wireless & Networks/mobile network. It should be checked.

Hope this helps

 

[nguyen18]

yes it is checked. but still no go.

 

[Yeahha]

You may have already tried this but toggle airplane mode.

 

[ewebb42]

i just started having this exact same problem about three days ago and i haven't figured out anything that works except rebooting.

 

[superfireman1234]

same here it does it to me whenever my phone dies and i plug it in to charge it, reboot fixes it like someone said above.