• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Time/Date/Location ALWAYS wrong!

0

0837s

Well-Known Member
I've had my Evo since June 4, 2010. I have not been very happy with the Evo or Sprint for that matter. It seems as though there is a resounding problem with the Evo and/or Sprint in that this phone cannot keep the proper time, date, or location at all. When I notice that the date/time/location is wrong, I go and update profiles, which will correct it for about 2 minutes and then bam, it goes back to the wrong information. I turn GPS off, which fixes it for several moments, but reverts back to the incorrect time/location/date. I turn off "use network provided time", reset it to the proper date/time zone, and it holds for a few minutes and then goes back. For example, right now, my phone says that it is 3:38am, July 24th 2047 and that I'm in Brighton (wherever the heck Brighton is...). It's actually 10:38pm, March 14th 2011, and i'm in Madison Wisconsin. I'm rather frustrated with this problem, as each time I confront Sprint with it, they say that they have "never heard of such an issue".

Is there any fix for this irritating problem? (It's causing big problems with text messaging times, email time and date stamps as well as emails that are being sent out- I use the phone for work and personal.)
 
search "paris" in the troubleshooting forum. you are not alone

the suggestions in those threads have worked for some...but not others.

in your quest for a solution have you tried taking the phone in for visual exaple to tchs of what is doing?

have you tried an ruu (complete replacement of software)

have you tried factory resetting?
 
Mr. Ed said:
search "paris" in the troubleshooting forum. you are not alone

the suggestions in those threads have worked for some...but not others.

in your quest for a solution have you tried taking the phone in for visual exaple to tchs of what is doing?

have you tried an ruu (complete replacement of software)

have you tried factory resetting?
Click to expand...

The phone that I'm using now is a replacement unit, that when I took it out of the box and checked out the timers, had 1 call and 1 minute on it. The prior phone that I had suffered from the "power off, power on, power off, power on, power off, power on, repeat..." problem that the Evos are notorious for.

I took the phone into a Sprint corp store, because the nearest repair center is 2 hours away, in a different city. The rep in the corp store asked me why I was bringing a Verizon phone into Sprint. I honestly think he was higher than a kite when I was talking to him. I called out there today and spoke to someone different who told me that they had "never heard of that issue and would have no idea what to do and they cannot give me a different phone, because they don't have any."

I did an RUU on it tonight, with no avail.

I have had the phone since Friday and have done probably 5 or 6 hard resets on it. (##786#, enter MSL code, RESET ALL) and still no luck.

Sprint Smartphone= Contradictory statement...
 
You obviously have a defective phone, but I would not take that as an example of all Evos. I have had a few issues, but nothing I wasn't able to fix on my own with help from the friendly folk here, including the location issue (admittedly fixed by rooting and loading Fresh). And I personally know many Evo users that have never had a single issue in almost a year.

If you honestly got that response from a Sprint employee you should have immediately asked for a supervisor, you could have had him by the short hairs. Stick to your guns and insist that they replace it, you will be very happy with a working Evo.
 
I also have same issue, live in maine phone thinks japan, spoke to sprint today about it they state its coverage in area BUT i traded in the evo shift (which also did the where in the world am i ) for the EVO and both have done this..i had the hero before and never had an issue with figuring out where i spent the night .....maine or japan? was told to hard reset i said no. off to the orient i go :)
 
Lol, is your clock widget you are using stock? When you select the time on the HTC clock/weather widget. Then select the globe at the bottom. Now hit menu, then local time settings. Is the box next to automatic selected? GPS has nothing to do with your time or location. Your phone derives its time from the Sprint Network once selected.

In regard to your location I think that depends upon what data source you predominantly use. I usually get my data from WiFi so my phone pulls weather for Tye, yet I live in Abilene. However, when I use a different data source (3G/4G) or a different hotels WiFi, the EVO figures out its weather location.
 
Evulution said:
Lol, is your clock widget you are using stock? When you select the time on the HTC clock/weather widget. Then select the globe at the bottom. Now hit menu, then local time settings. Is the box next to automatic selected? GPS has nothing to do with your time or location. Your phone derives its time from the Sprint Network once selected.

In regard to your location I think that depends upon what data source you predominantly use. I usually get my data from WiFi so my phone pulls weather for Tye, yet I live in Abilene. However, when I use a different data source (3G/4G) or a different hotels WiFi, the EVO figures out its weather location.
Click to expand...

Weather and location are set by GPS.

I ran into the same problem regardless of connection, it is a glitch in the software somewhere.
 
SamuraiBigEd said:
Weather and location are set by GPS.

I ran into the same problem regardless of connection, it is a glitch in the software somewhere.
Click to expand...

Um you are wrong. My GPS is always off. Turn your GPS off and travel to a different city. I'm pretty sure the new CDMA network you are using can give your phone its location. Secondly, if your GPS is OFF the phone will use triangulation off the cell phone towers around you to figure out your location. This is taught in cell phone technology class 101.

A person can have a phone without a GPS and authorities can still figure out your location. Cell phone triangulation works the same as utilizing DF to find a ship.
 
Evulution said:
Um you are wrong. My GPS is always off. Turn your GPS off and travel to a different city. I'm pretty sure the new CDMA network you are using can give your phone its location. Secondly, if your GPS is OFF the phone will use triangulation off the cell phone towers around you to figure out your location. This is taught in cell phone technology class 101.

A person can have a phone without a GPS and authorities can still figure out your location. Cell phone triangulation works the same as utilizing DF to find a ship.
Click to expand...

That may be so, but if I did not select GPS my location never changed, and I travel a lot.
 
If nobody believes me turn off your GPS then open up Google Maps. Wow, how does the phone know where you are? Also, you can turn off GPS, and follow yourself on the map by driving around. Or turn off GPS, drive around and return home. Open up Google Maps and bam it knows where you are. It won't be 100% accurate, just depends on the number of towers picking up your phone.
 
The phone using the network for location is nothing new....Sprint phones have done that for at least 12 years ....and all of that time this issue has occurred from time to time.
 
You must log in or register to reply here.
Back
Top Bottom