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Help touchscreen stopped working. help!

Steel36

Well-Known Member
So, I'm finishing up a run in the a.m. and the phone is in its regular spot in my armband. It won't stop streaming Pandora when I hit pause. it won't do anything. I pull the battery and reboot.

Now, it takes forever to boot up, and all of the hard keys work, but the touchscreen does not. Is there anything I can do?
 
Okay, so I wanted to post this in case anyone else encounters a similar problem. Basically, I thought there might have been some dried salt or something in the phone shorting something out. So, I filled a sink w/ water and plunged it in forcefully several times. then I dismantled it and used a hair dryer to dry it as best I could. Then I fired it up after waiting a few hours and the touchscreen was working! Wifi was down, but after a reboot or two it came back.

Currently, the only thing that isn't working is the headphone jack but I'm hoping it returns as well.
 
A few hours isn't enough to completely dry out the electronics. I also hope you used distilled water as regular tap water has a lot of minerals which will corrode the electronics over time.

Before going to this extreme, did you try doing a factory reset???



Okay, so I wanted to post this in case anyone else encounters a similar problem. Basically, I thought there might have been some dried salt or something in the phone shorting something out. So, I filled a sink w/ water and plunged it in forcefully several times. then I dismantled it and used a hair dryer to dry it as best I could. Then I fired it up after waiting a few hours and the touchscreen was working! Wifi was down, but after a reboot or two it came back.

Currently, the only thing that isn't working is the headphone jack but I'm hoping it returns as well.
 
Nope, just tap water. Though if it can just limp along until my upgrade date I'll be happy.

Agreed on the few hours pushing it, but I was ready to just see if it worked before chunking it. The same thing happened to my brother's Inc a few months ago (death by sweat), and we tried the reset, dis-assembly, everything, and nothing worked then so this was a last resort.
 
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