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Tracking Droid Software and Hardware Problems

UPDATE on FireChief's Droid: I exchanged my "acting up" Droid for a new one..

Verizon reps asked no questions once I told them what it was doing..

(re-booting, lagging, force-closing, etc)..

They changed it out in about 10 mins.. I was out the door with my new one..

The new one has not presented any of the problems the other was having, EXCEPT one time it wouldn't "let" me answer a call.. I tried 'sliding' the green answer button to answer, but NO response..

Awesome phone.
 
Good to know. What is the build date of your new one?
Behind the battery is a sticker with a week and year code.
for instance mine is 39/09
thanks
 
Phoenixdroid said:
Yes it does. If your is not then there is something wrong with the software. Mine auto rotated on the lock screen, the home screen on the contacts, on search from the home screen, all without pulling out the keyboard. I know mine did this, now it does not.
Click to expand...

just for your info, the homescreen is NOT the lock screen, contacts app, and search.

the homescreen is the 3 screens you can customize with widgets and icons. it will not autorotate (out of the box).
 
It looks like the earliest Mfg code is 39/09 so far and the latest is 42/09.

From the responses so far, there seems to be no clear correlation between date code and problems.
 
urville said:
EDIT: oops, spoke too soon!!
I cant save email attachments, at all! This may be more user error than phone. But as far as I have tried there is no option but to open, which lets me view or hear the attachment and then boots me right back to the email. no option to save.
Click to expand...
Hi. Someone may have answered you already, but download a file manager app. I am currently trying OI.
 
OK SO MY DROID auto rotated STRAIGHT OUT OF THE BOX!! On the home screen, contacts, and phone calls. YES the homescreen with widgets, apps, and 3 screens!!!

Still have the phone but it kept rebooting so i ordered a replacement with vzw and got it today. My new one does NOT auto rotate!!!???? on any of the screens mentioned above!! man damn motorola!!! Heard it was a feature on the pre-release software from moto forums rep in their forums. Said may be availbale in the first update but that was not supposed to be on any droids. So some ppl might have pre release software?
 
found this elsewhere..


Overview

This bulletin documents information (product differences) notifications and any known issues with short term work-arounds identified at launch. This info will be updated with fixes to known issues once the schedule is available.



Informative Notifications

Bluetooth Carkit Compatibility
The Bluetooth compatibility matrix
Accessories
The A855 has magnetic sensors to support operation with car holder and desktop cradle accessories. Holsters and cases that contain magnets are not to be used as they can cause false switches into car or desktop cradle modes. Refer the customer to case SKUs MOTA855CAS and PDASDPCH6.
Wired headsets have a higher volume than Bluetooth headsets.
Applications
Non-VZW Branded Applications
Google Maps can take several minutes to display the proper location and may be inaccurate when initially started. Accuracy can be improved by enabling GPS satellites by pressing the MENU button, select Settings, select Location & security settings and then select Use GPS satellites.
NOTE: Enabling this setting will have a negative impact to battery life.
11/8/09 - Google Search does not support voice input via Bluetooth headsets.
11/8/09 - Quick Office supports Microsoft Excel, Microsoft Power Point, Microsoft Word and Adobe PDF files. Quick Office is included in the device software and will not be removed when a Factory data reset is performed.


VZW Branded Applications
Wi-Fi access for Visual Voice Mail is currently not supported.
Activation/Over the Air Software Upgrades
Customers moving from a BREW device who subscribe to notifications (alerts) will need to have BREW block enabled to prevent notifications from being delivered to the device.
The Over the Air software updates will not display the maximum time required.
When using Factory data reset to initialize the device, it can take several minutes to complete. The reset will complete in the background.
POP3 Email
Click to expand...
 
i got the 43/09 and sw runs good no freezing yet..
but wat i dose have is that the cam makes noise now
when it focus and i dont get the green corners.
Is this clicking noise normal i had the pro
and ever made noise when i focused
 
ginigma said:
There's a thread on this exact topic over at HowardForums. It doesn't look like any specific batch can be defined good or bad.

HowardForums: Your Mobile Phone Community & Resource - Motorola DROID Software and Hardware Tracking Thread
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As far as I can tell, there is no specific lot or serial batch with problems. When I contacted Motorola, they said that their early numbers were a little higher than usual for returns ona new product, but that it was not due to any specific lot being "bugged."

So take that how you may.

***link removed***
 
bwsmith said:
Mine has HORRIBLE screen keyboard lag when posting on forums and of course the focus on the camera sucks. I may go to the store and exchange it just to be on the safe side.
Click to expand...


Your first issue is software related. I'm assuming you never had a Storm1? The original storm could barely use a keyboard online due to lag but by the time I switched the the Droid it was almost as fast as typing a text message.

Your second issue is likely software related too but even if it's hardware it likely won't be fixed with a replacement since all of them are pretty bad.


ManDroid45 said:
As far as I can tell, there is no specific lot or serial batch with problems. When I contacted Motorola, they said that their early numbers were a little higher than usual for returns ona new product, but that it was not due to any specific lot being "bugged."

So take that how you may.

MOTOROLA DROID REVIEW - 2009 Motorola Droid is Reviewed
Click to expand...

I would chalk the return date up to being the fact that it's a majorly pushed touchscreen devices. I've found that people jumping onto the touch screen bandwagon either love it or hate it and the older generation (not all, but a good portion) really seem to be against it more so. It's just one of those things that comes with the territory so to speak...not cus of device quality (if you ask me) but rather because of the nature of the features.

If you make a big time jump like this and then say "eh, touch screen really isn't for me" you're obviously gonna return it.
 
43/09 batch - problem

I haven't seen mine mentioned yet, so here's mine - When I would call someone, they kept telling me THEIR voice echoed back to them, happened with everyone I called, and they all had different providers (mine voice would not echo, but they said their voiced echoed back to them - I couldn't hear the echo at all)

Went to Verizon and they exchanged it for me - Although now I have a 39/09 - So we'll see how this one goes -
 
Just to add - my 43/09 DID rotate on home screen, my replacement of 39/09 does not

Edited to say - I'm a dork - It does rotate when I have the Droid open and the Qwerty keyboard showing -
 
redwing26 said:
Just to add - my 43/09 DID rotate on home screen, my replacement of 39/09 does not

Edited to say - I'm a dork - It does rotate when I have the Droid open and the Qwerty keyboard showing -
Click to expand...

My home screen only rotates once I slide out the keyboard... is this the same as your issue?
 
I have a 40/09 build date and it reset by itself about 5 times since I got it last week. I didn't think it was a big deal as there were people who's droids were resetting like 20 times a day which are obviously defective.

But what was weird was that my call would consistently get dropped! I came from Tmobile and while it did drop calls, not as much as this. I was getting pretty pissed at getting calls dropped 5 times in a 30min conversation. Droid was showing full bars so I figured maybe its the other phone and not mine.

And then I lost all my widgets on the homescreen so had to manually restart. I deleted few apps that caused it to restart before but it still had the same problem.

I found out about the *288 or something to program the cell phone tower locations but that didn't help.

So I did a hard reset which deletes all user data. A few have complained about no backup software for the droid but you know what, it was painless. All the apps, contact info and calendar information is backed up on google so they were synced immediately once I synced it to my email address.

Only things you lose are SMS msgs and any app data(high scores etc).

But now my calls are not dropped, I get more bars at my home, phone generally feels snappier/faster and no restarts yet!

So for all those who are having slight software issues that doesn't seem to be hardware related(20 restarts a day is what I'd call hardware related, even if not wouldn't chance it) I'd suggest a hard reset and see if it helps.
 
My Home button on the bottom of the phone is not as bright as the other three buttons(Back, Menu, Search). Does anyone else have this issue?

Thanks.
 
I have a 42/09 is that a bad one. I have a few minor issues like Echo back and some keyboard issues. They had put the dark shield on had to take it off for the clear and now I can use the touch screen.
 
Just got back from Verizon - and I am now on Droid #3 -

The screen is suppose to turn on Text messages & Web browser (you tube, etc) - Not on contacts or home page -

But they only way they got this answer was by looking at the display model on the floor - So if the display model did it, then my phone was suppose to do it (I thought that was an awkward way of checking things)

they did a hard reset on my phone, and it still didn't work, so I am now on Droid #3 -
 
NoSenseWorrying said:
Mine seems to click when I play music through my car stereo and the volume on the phone itself is maxed out. If I turn it down the periodic clicking goes away -- not sure if that's normal or not...
Click to expand...

Your volume output from the phone is clipping. Turn it down 1-2 notches and up at the car's stereo and it will go away.
 
Timaphillips said:
Your volume output from the phone is clipping. Turn it down 1-2 notches and up at the car's stereo and it will go away.
Click to expand...

+1 I have to do the same with my WinMo phone and my iTouch. I keep the volume no higher than 3/4 when hooked up to the car stereo or Bose
 
SSinisterSS said:
mine is a 42/09 and i have no problems,
Click to expand...

+1. Battery life is phenomenal as well.

The only thing Ive noticed which could be a bug or not, is all the apps that I kill in task killer that I never opened. Things like alarm clock, corporate calendar, voice dialer etc. that I never have even opened since getting the phone are always having to be killed.

Whats the deal with that?
 
HyperM3 said:
+1. Battery life is phenomenal as well.

The only thing Ive noticed which could be a bug or not, is all the apps that I kill in task killer that I never opened. Things like alarm clock, corporate calendar, voice dialer etc. that I never have even opened since getting the phone are always having to be killed.

Whats the deal with that?
Click to expand...

System services.

Things that are enabled like syncing, etc. rely on certain services to be started.. and rather than just start all of the necessary services at the exact time they are required, they are opened at startup.
 
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