Hello not sure if I am in the right place sorry. I just got a Trio Stealth 4.3 Android is 4.0. Was great for 2 wks then it froze on android man dead with red exclamation mark in his belly. Did factory reset but wonder if I should've also wiped the cache partition as I did. Then reboot-same thing. One site called this a boot loop. I've read this tablet may be rooted by default. I would like to download to an Sd card maybe boot files or a recovery or even the stock firmware. I'm not sure of my options so if anyone can advise it would be greatly appreciated. Thx you

