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VM needs a big Class Action Lawsuit to shake things up.I'm no longer a triumph user, but I got my replacement the next day and then it was new. They are screwing with some of you
They flood the market with ticking time bombs (cyber monday / MT) slowing the network to a crawl. Thanks VM!
And they were the only carrier to do that. No, plenty of others did as well. The 3g speeds were slow in comparison before any of that.
VM is a prepaid bargain carrier, I don't get the complaints. I knew full well what I was purchasing when I switched. You are not going to pay this little and get the speeds/coverage/updates that someone like Verizon/Sprint/etc. gives at less than half the price.
Hardware/software issues should have been better tested, but the network is the same as it has been for quite some time.
There's only so much I can take as far as bad CS and QC at any price point. Being a budget carrier is no excuse to treat customers poorly I've been with VM since 2002, ever since I got into a MT, it's been one hugely bad experience. Maybe when I was on a dumb phone I had no reason to deal with CS but the MT really put the spotlight on the joke of an operation. My $35 plan equals to $420annual + the price of phone pending on how your amortize. To me it's a lot of money.
Again I pride myself as a fair consumer, everyone deserves a second chance. VM / MT has been an overall bad expericence, hardware + CS + coverage. Everytime I call CS I get a different answer and every problem requires MULTIPLE call backs to resolve, the more I use my stock MT the slower and buggier it gets, and the coverage is just slow (150 kps down avg) I'm in the greater LA area, 8th largest economy in the world. Sorry, budget carrier or not, there is no excuse for this.
Anyone considering a VM Android, prepare for a stress filled experience, sleepless nights and please have extremely LOW expectations, and lots of patience, you'll need it.
the vmobile website sells new retail box triumphs, while when you return one for replacement you get a refurbished phone, aka, a returned phone with the problem fixed and a new chassis so it looks nice again. which i dont think there is anything wrong with btw, except when they make you wait for new refurbs -_-.Funny. the VMUSA web-site doesn't indicate out of stock.
I do agree with the data speeds they are terrible,but like i have said if i wanted a flip phone VM would be a great choice,but i wanted a smartphone tried the triumph but just could not be happy with an outdated 300 dollar phone you basically have to root and install a new Rom on,i went back to the V but the freezing and low storage space got annoying,even with a great custom ROM,i still come back to offer my insight,and to laugh at those who say it is better then any high end android phone or iphone.maybe in 23 months when my Verizon contract is up i will return to VM,but not if by then they have something more modern or better tested.just my opinion,do not let anyone try and downgrade you dis pleasure with VM and the truimph.a lot of people have went elsewhere if ever there was an example of you get what you pay for the truimph and VM's data is it.
There's only so much I can take as far as bad CS and QC at any price point. Being a budget carrier is no excuse to treat customers poorly I've been with VM since 2002, ever since I got into a MT, it's been one hugely bad experience. Maybe when I was on a dumb phone I had no reason to deal with CS but the MT really put the spotlight on the joke of an operation. My $35 plan equals to $420annual + the price of phone pending on how your amortize. To me it's a lot of money.
Again I pride myself as a fair consumer, everyone deserves a second chance. VM / MT has been an overall bad expericence, hardware + CS + coverage. Everytime I call CS I get a different answer and every problem requires MULTIPLE call backs to resolve, the more I use my stock MT the slower and buggier it gets, and the coverage is just slow (150 kps down avg) I'm in the greater LA area, 8th largest economy in the world. Sorry, budget carrier or not, there is no excuse for this.
Anyone considering a VM Android, prepare for a stress filled experience, sleepless nights and please have extremely LOW expectations, and lots of patience, you'll need it.
I do agree with the data speeds they are terrible,but like i have said if i wanted a flip phone VM would be a great choice,but i wanted a smartphone tried the triumph but just could not be happy with an outdated 300 dollar phone you basically have to root and install a new Rom on,i went back to the V but the freezing and low storage space got annoying,even with a great custom ROM,i still come back to offer my insight,and to laugh at those who say it is better then any high end android phone or iphone.maybe in 23 months when my Verizon contract is up i will return to VM,but not if by then they have something more modern or better tested.just my opinion,do not let anyone try and downgrade you dis pleasure with VM and the truimph.a lot of people have went elsewhere if ever there was an example of you get what you pay for the truimph and VM's data is it.
IMO VM's 3G and MT satisifaction are closely related. A good MT is awesome... until it's connects to the $35 network. VM maybe learned it's lesson, $300 phone + slow network = UNHAPPY CUSTOMERS
Their Android price ceiling should be $200, that's all there network can support![]()
Me too, however this happened (and it may be unrelated) AFTER I sent an email asking about the status of my replacement (exactly 5 business days after my request, Jan 31)... so for those keeping score:Just received email that I should receive a replacement in 2 business days.
If they had that price ceiling the best phone you would ever see on there is some phone with a 800 mhz processor max...
My bad, I meant $150 price ceiling
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Since mine is coming today...I have CM7 on it....is there a quick way of removing my info on the phone without removing CM7? Not sure where I put the original recovery (Duh).
Didn't think about that, thanks.I don't get what you mean... You want to keep cm7 on the one your sending in? And you can always pull the original recovery from your replacement and put it on the one your sending in.