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Help Trouble updating to 4.4 STILL! Can someone decipher this error code?? Completely stock phone.

J

JASnexus4

Newbie
Finding update package...
Opening update package...
Verifying update package...
Installing update...
Verifying current system...
"EMMC: /dev/block/platform/msm_sdcc. 1/by-na
me/boot : 6342656 : 7b509e3df90685783135037d43
a7e99ca38bf688 : 6512640 : d2bac73e761d000fc6b
cbfee09964c5c2d02051a" has unexpected contents.
E: Error in /cache/c7d8660af65b878835d52482
52f51dcbf53c2001.ssigned-two-step.signed-oc
cam-KRT16S-from-JWR66Y.d1b99704.zip
(Status 7)
Installation aborted.
 
Which Android version do you currently have?

Was the failed update from an OTA or some other method?

I suspect you're trying to update from a version other than the one expected; this shouldn't happen with OTA (it will do more than one update if necessary) but can of course happen if the update was installed manually ( ie sideloaded).

The zip you're using is to update 4.3 (JWR66Y) to 4.4 (KRT16S) and will fail if you're using any other version.
 
Okay, let's start from scratch ... go to menu>settings>about phone. Scroll to the bottom and let us know what build number you have right now.

Oh, and one other thought, did you switch from Dalvik to ART?
 
It sounds to me like the update file was either not completely downloaded or corrupted in some way. I think you might be better off just flashing a new image of 4.4 and starting clean.
 
The OTA is failing because the md5 for the boot.img (the kernel) doesn't match what the ota says it should be. This likely indicates a bad download of the ota file or that you have a custom kernel installed.
 
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