Two New Gingerbread Problems - no sprint resolution (yet)

[bgg423]

Upgraded to Gingerbread and have two outstanding items that Sprint hasn't been able to fix. Wanted to alert others (and welcome suggestions):

1. ActiveSync - I no longer can post to calendar or respond to requests from Exchange as the phone doesn't work with MS Exchange. Have spent hours on phone with Sprint and have been sent to the store (will update after getting there). Having a 'smart' phone without a calendar doesn't really work. (Have pulled battery, resync-ed profile, etc.)

2. Y! Mail - yes, I know most use gmail, but the phone worked fine with their stock mail program until Gingerbread. No longer works (state it is a Y! port issue) and told me to download Y! Mail app - which is slow and not that robust. While I guess I have to move to gmail (maybe this was done on purpose) it doesn't make sense not to support 'old' mail systems.

Any suggestions are welcome - but also wanted to warn before you upgrade. I would have left at last release if I had known about these issues.

 

[motoxxxman]

finally!! someone else who has the same email issues as me!!!! I at least feel better now knowing I'm not a loner lol. with froyo all my email accounts worked fine with the oem mail app (yahoo, aol, juno). after the update none of them worked. they would connect fine, all folders would show properly, but I would never get notifications of new emails and nothing would show up in any of the folders, it would just say "no mail". occasionally it would say "757 emails on server, click to get more", and I'd click, and it still would not retrieve anything, would just say again "no mail".

so for the time being I also am using the yahoo mail app, which mostly works correctly but sometimes is a bit slow, and sometimes doesnt send me notifications until up to an hour after i receive the email, and sometimes not even until after I've been on a pc, read the email, and deleted it.
also a glitch I randomly get on occasion with the yahoo app is new emails wont appear at the top of the list, they'll show up at the very bottom for a split second then vanish. after it happened a few times i noticed the date on them was 12/31/69, as if it was registering them as being from 1969 and sorting the emails by date. sooo annoying, especially when I'm in the field working and the email is work related

 

[330D]

You can import your mail from any acct to your gmail. You need to set it up in your settings menu on a pc. Go into the settings menu, then into accts and import, and there is an option there to set it up. Check it out, see if it will work for you. I have an email I had to set up for a forum I frequent, and it always pushes my mail just like gmail does. Pretty nifty. IDK if it will work in your application, but hell it's worth a try...

 

[slurp812]

Weird. I have an email system the mimics exchange for syncing to smartphones. Mine has never missed a beat. Maybe the differences in our system are what allows it to keep working?

 

[babycakes814]

My email works fine. Here are m.y issues. 1. Old texts kept showing up in my type box when i went to txt. But it resolved itself. 2. My phone had to be resynced from scratch but is resolved now. 3. My phone reloads almost every time i tap the homescreen button. Not resolved. 4. Apps are constantly forceclosing. Not resolved. And 5. My biggest complaint. My microphone is now messed up leaving the people on the other end not being able to hear or understand me unless i yell into the phone and speak slowly! Sprint told me there was nothing they could do and that i need to wait for patches to be offered. Has anyone heard anything about patches to fix the bugs yet. Oh and the auto correct on the txt sucks can i turn that off???

 

[motoxxxman]

so I've been testing my email through the oem mail app every day, and it still wouldnt work up until yesterday. I went to a sprint store to get the phone exchanged and decided to test it one last time while standing in line, and suddenly it started working flawlessly, totally out of the blue. i didnt do anything to the phone, just re-added the account like I do every day and it's been perfect ever since. *shrug*

Sprint told me there was nothing they could do and that i need to wait for patches to be offered. Has anyone heard anything about patches to fix the bugs yet. Oh and the auto correct on the txt sucks can i turn that off???

there is something they can do, they can replace your phone. the mic not working is a huge ordeal for a phone obviously. just go into a reputable sprint store, politely tell them the issue, and tell them it's a phone and should work like one, and that you need the phone daily and for it to operate as a phone. it shouldnt take much explanation, but if they dont go for it right away just keep politely telling them how important it is for a phone to have a mic, and that YOU NEED it to work.
as a last resort before going into a sprint store for an exchange, you can back up your data to a pc, make sure your accounts are synced, then do a factory data reset including formatting the sd card.

a patch is currently in the works but has not been released yet.

autocorrect can be turned off. i turn all of them off. go to settings, language/keyboards.

 

[shamlesteberg]

My email works fine. Here are m.y issues. 1. Old texts kept showing up in my type box when i went to txt. But it resolved itself. 2. My phone had to be resynced from scratch but is resolved now. 3. My phone reloads almost every time i tap the homescreen button. Not resolved. 4. Apps are constantly forceclosing. Not resolved. And 5. My biggest complaint. My microphone is now messed up leaving the people on the other end not being able to hear or understand me unless i yell into the phone and speak slowly! Sprint told me there was nothing they could do and that i need to wait for patches to be offered. Has anyone heard anything about patches to fix the bugs yet. Oh and the auto correct on the txt sucks can i turn that off???

UGH... SOOOO glad to see someone else has my issue! I can't find any threads that talk about the white "HTC" start screen and then a 10+ second "Loading" window.... SO darn annoying!! No matter what I do!! I had the suggestion to take out battery and SD and restart. I did, it worked... for about an hour. No matter what app I'm in, if I press home or the back arrow, it displays that screen. This is SO annoying when I'm doing work on my phone or even trying to take a quick photo...
I haven't seen any articles, etc on a patch... Sprint says they can downgrade me back to original, but it will erase txts, etc. I may just go for it if this crap doesn't stop.

 

[babycakes814]

UGH... SOOOO glad to see someone else has my issue! I can't find any threads that talk about the white "HTC" start screen and then a 10+ second "Loading" window.... SO darn annoying!! No matter what I do!! I had the suggestion to take out battery and SD and restart. I did, it worked... for about an hour. No matter what app I'm in, if I press home or the back arrow, it displays that screen. This is SO annoying when I'm doing work on my phone or even trying to take a quick photo...
I haven't seen any articles, etc on a patch... Sprint says they can downgrade me back to original, but it will erase txts, etc. I may just go for it if this crap doesn't stop.

They said they could downgrade you??? I asked them to do that and said it couldnt be done! I said well that doesnt seem right since you can do that to a pc and these are essentially mini pcs.

 

[brian86j]

UGH... SOOOO glad to see someone else has my issue! I can't find any threads that talk about the white "HTC" start screen and then a 10+ second "Loading" window.... SO darn annoying!! No matter what I do!! I had the suggestion to take out battery and SD and restart. I did, it worked... for about an hour. No matter what app I'm in, if I press home or the back arrow, it displays that screen. This is SO annoying when I'm doing work on my phone or even trying to take a quick photo...
I haven't seen any articles, etc on a patch... Sprint says they can downgrade me back to original, but it will erase txts, etc. I may just go for it if this crap doesn't stop.

I got them to replace my phones since they said they couldnt downgrade me