Unfortunately, Camera has stopped

[Albie999]

Getting a weird one. When I am video'ing, and I try to zoom in, the camera then crashes with "Unfortunately, the camera has stopped"

I have tried with Google Camera, which I have installed, and the zoom seems to work fine, but I would rather use the LG G3 camera app

The zoom works fine when not recording, and when taking stills, but only crashes when actually recording

Any ideas?

 

[Albie999]

Have done a full factory reset, and have just let the phone update what it needs from the Play store (google services etc), have not installed any 3rd party apps ... and still having the same problem

Initially the zoom worked, but rebooted the phone and now the camera stops again

If I zoom in to say 5x and then start teh video, it records, but as soon as I try and zoom in or out, it crashes

 

[dandog2500]

I am getting the same problem. Phone is 2 weeks old. After taking a video, it takes forever too save, then crashes and i lose the video....

 

[Albie999]

Looks like there might a problem, look at number 7

8 Common problems with the LG G3 and how to fix them

 

[Mikestony]

Haven't tried it, but just found this today:
[APP] XCam LG v5.1.0 [G3] | LG G3 | XDA Forums

worth taking a look at?

 

[HeyYu2]

This looks to be a real problem. I first noticed the video zoom crashing the camera after installation of a SD card but after taking it out and trying video with zoom it still crashes. Hopefully LG is aware of the problem and a fix will arrive in the next update.

One other thing is that with a crashed video there is a rather large artifact (depending on length of video recording) file that is unplayable that is left on the device. In my case it would be the SD card. I found the only way to delete it is to hook the phone to my computer and doing a delete file that way.

 

[rickwilson19771]

Video camera stops when zooming. This is my 2nd one this is happening to . please fix LG!

 

[tlwaldrup1]

I have two lg g3 the problem with the camera crashing with the video zoom is an update to the google app go to your appsand find google app and clear the cache and then uninstall updates then restart the phone camera should work fine, after the restart google will try to update itself again let it update it has worked on both of my phones.