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Unit turns itself off

G

gordo52

Lurker
various times the unit turns itself off, this just happened 3 times before firing up. once it does this 3-4 times it works OK on the next restart.

My wife hasn't added many apps at all or really done anything as it has been a very hetic christmas.
 
gordo52 said:
various times the unit turns itself off, this just happened 3 times before firing up. once it does this 3-4 times it works OK on the next restart.

My wife hasn't added many apps at all or really done anything as it has been a very hetic christmas.
Click to expand...

That doesn't sound good. If it turns itself off while booting it can't be an installed application causing it. What model is it? Perhaps resetting it with a factory reset may clear the problem up without affecting your warranty. Failing that re-flashing the firmware (dependent upon model) might help, but this will possibly invalidate your warranty, contact the seller before doing it to confirm it is ok. Other than that...a sticky on/off button perhaps....or even a sticky reset button? Does it switch off when knocked?
 
Just checked the sellers site and there is nothing about in validating the warranty by a reset. I don't think there is any staff on until Tuesday.

It has done it on 3 times on booting other times after booting when using it. it has a model number SAWEE10 running Android ver 2.3.4

Flytouch 3 a 10 inch
 
gordo52 said:
Just checked the sellers site and there is nothing about in validating the warranty by a reset. I don't think there is any staff on until Tuesday.

It has done it on 3 times on booting other times after booting when using it. it has a model number SAWEE10 running Android ver 2.3.4

Flytouch 3 a 10 inch
Click to expand...

I think you misunderstood my comments.A reset won't invalidate the warranty - but re-flashing it probably will.

The old SAWEE10 used to run v2.2, and that was generally considered to be the worst of the bunch but I have no knowledge of your version with v2.3. I think I would wait until i could contact the seller for the reset instructions, and if that didn't fix the problem I would pursue a refund.
 
yep sorry, my fault for not reading correctly. Yep think I will have to wait until Tuesday. it is still restarting itself at least 3 times before booting up properly
 
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