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Unlimited data discussion....continued

Mr. Ed said:
Big red definitely has an advantage....but you do realize that tmo has no true 4g right?

I am actually shocked they are still allowed to advertise it as such.

Att is nearly halfway done with their build out...but still behind big red and ahead of sprint.

As a customer of both att and sprint, and having both lte available...I can say not having to worry about throttle or caps is pretty nice

As for your 3g speeds specifically... what phone do you have?

There may be some settings I can suggest tweaking for better speeds

Most customers shouldn't see outages or crippling speeds for extended periods.

If speeds were always low that's one thing, but if you see more than a 48 time period of slower than normal, someone needs to be called
Click to expand...

Tmo's HSPA+ seems to be just as fast as LTE in many markets. Who cares what they call it? It beats what Sprint is selling at the moment.

I have an HTC Evo 4G LTE. I live in the Bay Area where they haven't launched LTE yet. I have read rumors that they (crappy Samsung) have started to implement Network Vision here. That could be the reason why 3G speeds are so screwed up here.

I can't say that there is any one particular spot where the 3G speeds have dipped to as low as 30kbps down. It seems to be happening all over the Bay Area. I do get out of Oakland a lot. I don't think it's just one tower, or even just a few towers. Either many towers are going through the upgrade and that has messed up 3G for now, or bandwidth is extremely inadequate for the bay area network, or both.

My setting for Network mode is LTE/CDMA. The only other option is CDMA only. For roaming, I have automatic selected. The Roaming guards are in place to warn when I'm roaming. And I have it set to play a sound when connecting to a roaming network.

I have a work mate who has the One X on ATT and his LTE speeds are amazing. It blows my Evo out of the water. Sprint's network cripples my phone. I'm hoping that this will be resolved soon. And hopefully soon isn't next year sometime. I really like my phone. I hate the network at the moment.

Again, it's easy to offer unlimited data when your network isn't adequate enough to handle the demand for bandwidth. Throttling isn't an issue on Sprint. The network is so inadequate it naturally throttles data due to its inadequacies. As far as my experience as a customer is concerned, it really seems like my phone is throttled by the terrible network. My work mate may end up using so much data that he gets throttled by ATT but at least he gets blazing fast speeds for most of the month. I'm throttled all month long, every day, day in, and day out.

I hope Network Vision delivers. I really do. I'm stuck with Sprint for 18 months.
 
OK, so here is an example of what I'm experiencing. Today must be a good day in Berkeley because my 3G speed test results are Ping 104ms, Down 477kbps, and up 250kbps just now.

Lately I've been getting Ping 250ms, Down 150kbps, and Up 300kbps on average here in Berkeley.

That's still pathetic compared to what my work mate gets on 3G with ATT if he bothers to turn of his LTE.

Update:
Uh oh... I spoke too soon. I just started to do an update on a couple of apps and I'm down to 30-50 kbps down again. So much for the "Now Network." I really think that they should start calling it the "Maybe Later Network."
 
droidcentric said:
I guess you should be on the board of t-mobile to better tell them what's good for business. :)
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Why would I need to be on their board? I'm pretty sure every member on their current board already feels the same way. Like I said most customers don't even have the expectation you are so adament about. I'm no Sprint apologist, but I also understand that business is not about handouts. If I can get one I'm going to take it, but what exactly would your father do if TMO didn't offer him a free phone. His only options would be to buy another phone and go prepaid or buy another phone and sign a contract with a different carrier. Then when he breaks the next phone what should happen, lol?
 
Tmobile may not be REAL 4G... but who gives a damn about definition!
their fake 4G is faster than sprints Wimax and LTE; and have better coverage!

i am stuck with sprint....
i am in Dallas area.... LTE area.. wimax area... 3G area...
i understand sprints plan.. and hope Network Vision plan is close to what sprint promises. but lets be reasonable with the time line implementation...and hardship for the customers that pay and expect a reasonable service.

ok.. i understand .. during build out.. it can be slow and spotty.
but it started over 1 yr ago with this shitty speeds. 400kbs - 25kbs on 3G
i am lucky to find Wimax.

i think, sprint owes the customers something for waiting. For loyalty.
they new clients that come over get $125 credit to port.
they took away our yearly upgrade discount! the loyal customers get the shaft! and piss poor speeds!


Suggestion to Sprint... they might look into something to show that they understand.. the pains and inconvenience that users have been through.. for so long!
how about a $125 credit for us? or give us another shot at 1yr upgrade.

am I being unreasonable??????
 
Do not fear my brethren. Google is becoming an ISP and will soon sweep west from Kansas and slay the dark dragon Comcast.

But sedulously sprint lies about throttling. I have unlimited and my 3g blows, I get knocked down to 1x all the time.
 
It's unfortunate Sprint won't allow me to "add a phone" to a plan with data. That's what's making Sprint so expensive, perhaps prohibitively so, for us. My current plan (it's an old one) was... I don't know... $40/mo. for 1000 anytime minutes? Added a phone for $10/mo. and text for me for $5/mo. If they'd let me add a (non-data) phone to the $80/mo. Everything Data plan, it'd be a damn sight more palatable.

Or: With my trusty old Palm Centro I can add data for $50/mo. Why can't I do that for a new phone? Why make it difficult for me, Sprint?

Were it not for my out-in-the-wilderness coverage concerns: I could do one data phone and one non-data phone on T-Mobile for nearly half what that would cost me on Sprint. I could do two data phones for $100: which is 2/3 what the same would cost me on Sprint--and with better data network performance. (Note: These are Costo prices. Something which is apparently not available for Sprint, tho the other three all are. What's up with that, Sprint?)

If we decide to move either me or the both of us to smart phones, we may just move to TMO, after all, and buy a pre-paid phone on VZW for those rare occasions when we might be out of TMO's coverage area.

Jim
 
dan330 said:
Tmobile may not be REAL 4G... but who gives a damn about definition!
their fake 4G is faster than sprints Wimax and LTE; and have better coverage!

i am stuck with sprint....
i am in Dallas area.... LTE area.. wimax area... 3G area...
i understand sprints plan.. and hope Network Vision plan is close to what sprint promises. but lets be reasonable with the time line implementation...and hardship for the customers that pay and expect a reasonable service.

ok.. i understand .. during build out.. it can be slow and spotty.
but it started over 1 yr ago with this shitty speeds. 400kbs - 25kbs on 3G
i am lucky to find Wimax.

i think, sprint owes the customers something for waiting. For loyalty.
they new clients that come over get $125 credit to port.
they took away our yearly upgrade discount! the loyal customers get the shaft! and piss poor speeds!


Suggestion to Sprint... they might look into something to show that they understand.. the pains and inconvenience that users have been through.. for so long!
how about a $125 credit for us? or give us another shot at 1yr upgrade.

am I being unreasonable??????
Click to expand...

For the most part when I had consistent issues with data speeds during a month period I was able to get credits posted to my bill. Find a number on the web to the retentions department, call, and explain your situation.
 
falconey said:
For the most part when I had consistent issues with data speeds during a month period I was able to get credits posted to my bill. Find a number on the web to the retentions department, call, and explain your situation.
Click to expand...


there is a difference between ... a few days or weeks of bad service, due to network maintenance. this can be address or overlooked. shiit happens, i know.

but to be down to crap speeds for over 1yr... that is just plain rude to customers and letting us know.. we dont mean SHIIT to them.
 
falconey said:
For the most part when I had consistent issues with data speeds during a month period I was able to get credits posted to my bill. Find a number on the web to the retentions department, call, and explain your situation.
Click to expand...

This
 
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