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Unlock downstroke stopped working

H

hazelmotes

Lurker
I'm not positive this is related to a software update. But it happened only after the update, so post hoc, propter hoc, etc.

I can now no longer unlock the phone with the downstroke of a finger that previously worked. I have to press the "menu" button, which doesn't work when the phone is ringing with a call.

Any ideasa about how to fix this?

Seth Williamson
Franklin County, VA
 
From other posts on here, I am gathering you have to now slide the bar down (the time is on my rainbow shaped banner towards the bottom of the screen. The slide feature will not work anywhere else on the screen. Hope that makes sense.
 
I've had a problem and its not because of where I swipe. Three separate times the phone froze up, so that when I swipe down on the gray bar, the screen would move a little, but it wouldn't unlock, and the menu button did nothing. I either had to take the battery out or just wait for it to unlock. Very frustrating, about ready to give up on this thing.
 
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