Root Unresponsive Soft Buttons

[EHokie]

I know I've seen this topic floating around here a few times before, but does anyone else have soft buttons that become unresponsive for seemingly no reason?

Usually it's the home and back (if one works the other doesn't) but sometimes it happens with menu or search too.

Anyone know of a solution. I seem to go through periods where it's worse and happens more often than others. These days upwards of five times a day for ten or fifteen seconds

Bad phone?

 

[agentc13]

I think it happens on most of the Triumphs. I believe I read somewhere that it is a grounding issue (aka hardware) and you can't do anything to fix it.

 

[EHokie]

I think it happens on most of the Triumphs. I believe I read somewhere that it is a grounding issue (aka hardware) and you can't do anything to fix it.

So realistically sending it to VM for another isn't going to help much?

 

[agentc13]

So realistically sending it to VM for another isn't going to help much?

Right. I think it happens on all of them from time to time.

 

[darknight88]

Does it on mine all the time. God im seriously thinking of jumping ship to Tmo.

 

[EHokie]

To report back, I actually took off the protector I'd been using for the last month or more today and the issue hasn't really happened since. I'll stay posted after a few days.

It seemed to me when I tried it bare briefly between protectors that it also didn't happen. Even if it is a hardware issue, bare glass may help a lot.

 

[agentc13]

I have no screen protector and it still happens now and then. Not real often, but it happens.

 

[kaosryda]

Does it on mine all the time. God im seriously thinking of jumping ship to Tmo.

I know I will be when I sell my triumph. Already got a phone lined up.

60$ for unlimited everything including 2gb of 4g data. I use just under 2gb so its perfect for me.

 

[xThatGuyZ]

when my back button goes dead i just lock the screen and unlock and it works again. pusing it a bunch of times also works but the lock trick is faster and less frustrating....

 

[thangfish]

when my back button goes dead i just lock the screen and unlock and it works again. pusing it a bunch of times also works but the lock trick is faster and less frustrating....

Rotating from portrait to landscape or vice versa is also a quick remedy.

 

[EHokie]

Never considered either of those things. Good to know. I suppose it's probably my biggest gripe with this otherwise very good phone.

 

[ladyglaze]

Okay, so it's not just me that has this issue. I was wondering about it, glad that I found this thread. It's not too horribly bad though, I've gotta say. They only stop working for me every now and then.