-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Help update error?
- Thread starter tawerner
- Start date
-
- Tags
- samsung captivate
fromtheaudible
Newbie
I have the same issue. Even from a fresh boot and after clearing Device Management data. Wifi off as well. Never wants to connect, and tells me about it almost immediately.
nyydynasty
Android Expert
my wife has the same error on hers as well. I'm hoping it magically fixes itself for the next update lol
fromtheaudible
Newbie
tawerner, do you use a task manager of any sort?
NorCal Einstein
Android Enthusiast
You might want to consider updating your phone ("software update" to JH7) via Samsung Kies rather than over-the-air.
1) You won't have deal with the "communication error" bs
2) IMO, the Kies update is safer than OTA. Most of the stories of truly bricked phones I've seen are from bad OTA updates.
Here's a thread I quickly found for the JH7 update through Kies.
http://androidforums.com/samsung-captivate/185812-jh7-firmware-upgrade-successful-through-kies.html
1) You won't have deal with the "communication error" bs
2) IMO, the Kies update is safer than OTA. Most of the stories of truly bricked phones I've seen are from bad OTA updates.
Here's a thread I quickly found for the JH7 update through Kies.
http://androidforums.com/samsung-captivate/185812-jh7-firmware-upgrade-successful-through-kies.html
fromtheaudible
Newbie
You also have to consider that he may not be running Windows on his computer, as Kies is a PC only program (unfortunately for Mac users like myself). I'd love to run it, but am s.o.l.
This suggestion is the best though.
And as far as task managers, I meant installing and running any of them available on the Android Market. Most have a "kill all/end all" button which can terminate vital tasks required for checking for updates OTA and other various functions. Even if you're picking and choosing tasks to end, there still may be consequences. Technically, you shouldn't be running a task manager at all, but that's a different thread.
If you are using a task manager, go ahead a reboot the phone, as you can be sure that all start-up tasks are still running that way. Turn WIFI off, and go ahead and make your first priority checking for an update, even though there are currently none. Sometimes a reboot does the trick for me, other times it doesn't. If at all possible, just download Kies.
This suggestion is the best though.
And as far as task managers, I meant installing and running any of them available on the Android Market. Most have a "kill all/end all" button which can terminate vital tasks required for checking for updates OTA and other various functions. Even if you're picking and choosing tasks to end, there still may be consequences. Technically, you shouldn't be running a task manager at all, but that's a different thread.
If you are using a task manager, go ahead a reboot the phone, as you can be sure that all start-up tasks are still running that way. Turn WIFI off, and go ahead and make your first priority checking for an update, even though there are currently none. Sometimes a reboot does the trick for me, other times it doesn't. If at all possible, just download Kies.
nyydynasty
Android Expert
I can tell you that a task manager app is not the cause of the error because my wife isn't running one on her phone yet she has this error. I'm just hoping that the next update (froyo?) will fix this issue via kies.
fromtheaudible
Newbie
Good to know. I too, even though the problem is occasional, hope that Froyo fixes this, and numerous other problems!